When I received the vehicle I looked the vehicle over and found that the vehicle had many paint flaws even though it was represented as untouched. I won an auction for **** *** ****** car at Bring a Trailer (****************************************************************) 12/28/2022. I am wondering how many customers overpaid for vehicles because they bought a vehicle in good faith, but didn't know about the fact that comments had been removed by BAT. I submitted a fairly rare classic muscle car to go up for sale on Bring-A-Trailer. How do I know I can trust these reviews about Bring A Trailer? ( http://www.TFLcar.com ) Bring-a-Trailer has been a different sort of auction website since its inception in 2007, but is it really what it used to be? I have a 1974 VW Thing that has $30K invested in a complete restoration and new motor. (screenshot of the proof attached). Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. A week prior to the auction the customer was offered 115k by an investor who intended to resell the vehicle, following the auction the same investor lowered their offer to 105K due to the negative comments made regarding the vehicle. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. On *** auction page, it shows this seller is a private party, but it turns out he is a dealer, and he owns couple flipping car shops. Bring A Trailer. I paid service fee of $1,875 at 12/28/2022 to ***. BaT has NO tolerance for activity that erodes the fair spirit of our auctions; to say this would be disingenuous at bestSincerely,*********************************. Restored-Original. He said app on phone. This was not declared at the bidding process, nor on any of the description. And the seller is not getting the highest price. The automotive auction platform Bring a Trailer, a popular destination for classic and collector car enthusiasts, recently announced a new sales record for . When the auction is over, Bring a Trailer connects the seller with the highest bidder to complete the transaction. The site currently averages more than 450 lots a week and accepts an astonishing array of consignments, from six-figure Japanese supercars to four-figure Firebirds. They are consumate at NOTHING. It is standard procedure onBAT not to claim number matching anymore. Unlike eBay, Bring a Trailer doesn't offer Buy it Now pricing. After seeing this researched a few others that do this as well. It is a project car that comes some assembly required but that's why I tried to list it on BRING A TRAILER! Listed by 8102rich. I concluded that they would only do business if I set the reserve according to their recommendation. 3. BAT removes comments and CENSORSHIPS their auctions. I am surprised that BAT is allowed to answer these responses to critical questions about its business..and that is it. Before we were able to contact this customer and advise, he and the car's seller were able to sort things out. My wife was the high bidder (at $20,900 USD) on this 1971 Volvo P1800 on January 28 but the reserve was not met. Bat charged 5% of the sale price and have kept the bidder fee and no one does anything about? *** Worst experience I've ever had selling a vehicle. Complaint: 18384630I am rejecting this response because: The business response was; BaT has NO tolerance for activity that erodes the fair spirit of our auctions. This review was chosen algorithmically as the most valued customer feedback. Lot #165. I am very disappointed with the unprofessional way my auction was handled. Bring A Trailer Auction Of 590-Mile S14 Goes South After Curious Commenters And Shill Bidding . But they have not done anything to resolve this situation. I have called and sent emails, and now, they will not reply. In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). Bring a Trailer auctions are the best way to buy and sell classic, collector, and enthusiast vehicles They helped locate where the truck was. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If you are having problems uploading photos in your submission, try starting with 5-10 photos that show the overall condition of the vehicle. Cancel it please. Our community management team works diligently to monitor our comment section on a daily basis and to ensure that our standards and rules are being followed. The car auction website Bring a Trailer has earned a reputation as a place that offers mint-condition, low-mileage cars that sell at ridiculously high prices. MARKETS AUCTIONS DEALERS GARAGE BLOG SELL YOUR CAR . By Joe Lorio Published: Dec 21, 2021. The buyer's fee is 4.5% of the final bid, with a minimum of $225 and maxing out at $4500. I purchased a 1966 Corvette from BAT auction in June 24, 2022. Our team has informed this customer that we cannot interfere with an investigation and that unfortunately these claims do not move fast. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Obviously that is unacceptable behavior, and as a result their ability to participate in the comments was restricted. A later comment was not posted as it was regarding a topic unrelated to the auction at hand and was an apparent attempt to discuss value or the vehicle's reserve, which is not fair to the seller. Bring A Trailer still has not answered the facts. Now I could understand if my listing was sub-par or I was sketchy on the information but I wasn't I had almost 50 pictures of the car and all of the thousands of dollars in new parts that's coming with it. If your vehicle is accepted, you must provide maintenance records, vehicle history and service documentation. If the previous comment is false, why would I praise some vehicles on your site. Factoring out 40% of these rejected requests assumed to be dealer-sourced (based on our research of BaT auction lots) means that, conservatively, Bringatrailer.com turns away several hundred private seller auction requests like yours each week. Rob Siegel. I spoke to the driver, but it was like speaking to a brick wall. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo gallery, and ensures that the description is as accurate as possible. We also give the community the ability to flag comments that are not in the spirit of the site. Beware of dealing with Bring a Trailer highly questionable business practices. Many commenters directed me to talk to the seller privately, but I didnt think that would be transparent enough to others who wanted the same info to make informed bids.I had been deemed a bad actor by the admin and my comments began to get deleted. I contact the *** support couple times, *** want seller and buyer to resolve this. BBB is here to help. At any moment, there are between 250 and 300 auctions ongoing. If individual accounts are targeted its discrimination.In another matter *** which is a CAR auction site discourages SELLERS to have PRE PURCHASE INSPECTIONS done and published during the auction.I am very curious why. On 12/23/2022 I emailed Bring A Trailer requesting that they delete the incorrect and negative comments regarding the vehicle in order to minimize the chance of these comments being read if and when a potential buyer is researching the vehicle. First, I shouldve done some online homework about Bring-A Trailer. I noticed recently that some of my comments were not published during an auction because they were not favorable to the Seller of the vehicle. Where eBay Fell Apart. clock, radio, brakes lights and front suspension does not work. Desired outcome: The seller paid $370 fixed the *** on issue. Sellers are advised to provide buyers with a photo of the title and a **** of sale prior to the transfer of funds. At last year's Monterey Car Week in California, considered a bellwether for classic cars, sales slid 34 percent . Well guide you through the process. Search Today in Gear; Today's Best Deals . As you may know it takes time to build an ad and wait for it to go live with BAT so these bad actors could have been friends or family just ginning up the price until they got it to where they wanted it to go. 14 complaints closed in the last 12 months. The owner has also removed my comments on the tr8 auction and now blocked me from leaving comments. I never ever mad non conceptual facts or made derogatory statements. The investor owns many other vehicles and planned to resell the vehicle sometime in the future. Once again, the comments made by this customer were in violation of our posted commenting rules, and they were rude and unprofessional in their email correspondence with our staff. Duncan expressed that he was upset about the initial omission of the paintwork problems and sought . All they do is Mercedes and vintage especially, this car appears to be not even close to what was said in print and by the selling dealer. Bring A Trailer Auctions make the whole thing a lot easier. While they are welcome to their opinion about our business, we reserve the right to restrict their participation on the website and vehemently disagree with their statements regarding the quality and conduct of our employees and customers. Masters of Clinical Mental Health CounselingMental Health Counseling/Counselor. You must register to bid on Bring a Trailer. Below is a timeline of my experience.October 2: Submitted vehicle.October 10: Submission was accepted (why did it take 8 days?). Unsubscribe at any time. I resubmitted new undercarriage photos to BaT. Thus, BringaTrailer.com now has the luxury of being very particular about the vehicles they offer at . Sincerely,*************************. Again I only stated facts and was in no way derogatory. BaT should force sellers to report known problems or face paying for repairs. You can list any car for sale on eBay. Thank you, you have successfully subscribed to our newsletter! A Bring a Trailer auction typically lasts for 7 days. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. . The car arrived and there are many things broken on it. It's funny how many of the commenters have never bid on an auction.On November 29 at 1:15pm, I received a phone call from an unknown number. If you're looking for White Glove service, contact the . I am merely laying the ground work. Is this your company? Thank you. I am wondering how many factual comments were removed in order to achieve a higher auction result in hundreds of thousand of auctions!!! I have contacted Bring a Trailer 3 different times to just delete my account with them. Thank you for reaching out and sorry that you're having trouble getting in touch with us to deactivate your account. I am a member on the *** web site. Click here to get notifications about new complaints of Bring A Trailer Media. 25174. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I repeat, I have never attacked an owner just called out a car or two that was posted as nothing wrong. If you win the auction, Bring a Trailer shares your contact info with the seller and gives you theirs. It arrived with an inoperable gas and temp guage, as well as an oil leak and a gas leak from the gas cap that it came with. After all, it's THEIR car. He admitted to it after several members pointed it out. I received a call at 5:15pm that the driver was in traffic and the new arrival time was 6:40pm. I would never again join your organization no matter what you do. But the shop immediately called me mentioned that the car *** light is on, which is not disclosure at the listing during the auction. Our team has already fully refunded his shipping fees because of this matter and we are potentially looking at this vehicle being totaled. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Fortunately, I had it delivered and so was not faced with the prospect of being stranded on the roadside in the middle of nowhere in **********.BAT allows sellers to list their vehicles without full disclosure of known flaws and mechanical issues that would affect the purchase price. Also no questions or previous bids from the $25000 bidder. As the buyer, I paid $1875 to ***. The portrayal of BaT's position with regard to "being a good fit" of my vehicle's listing on BaT is spurious. !1997 F350 XLT 4x4 Crew Cab (4 door) 7.3 Liter V-8 Diesel Powerstroke, Automatic with overdrive, Dana 60 front axle, Weld Racing Wheels and Toyo Open Country Radials (tires and wheels cost $4500) only 66,000 original miles Located in Seattle Washington 98188 1 mile from Seatac AirportI . As pure car porn, Bring a Trailer is X-rated. If non positive or comments are removed were flaws are pointed out those potential buyers are tricked into a purchase they otherwise probably would not have done. Note that complaint text that is displayed might not represent all complaints filed with BBB. GET THE BaT DAILY . That interaction is a large part of BaT's success. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." I notified her that a trailer was on the way. Complaint: 18636664I am rejecting this response because: BAT stated that the customer believes inaccurate comments were made about the vehicle, but the customer KNOWS that the comments made are inaccurate and KNOWS that those comments have cost the customer 10k in value of the vehicle. I would not utilize this business for that reason. I tried to post a comment questioning this and B and T would not post it. Bring a Trailer provides support during this part of the process if needed. Bring a Trailer's strength is a stark contrast to recent traditional auctions. "Five years ago, BaT cars were still mostly going . Bring a Trailer fees and financing. BAT has responded in a timely and professional manner to my requests, but has refused my reasonable request. They have them flaggedby BaT admin (so they cant comment anymore), cheerlead the prices higher and higher and shill (acts as an enthusiastic customer to entice or encourage others) all sellers with idiotic positive statements that keep the auction moving along in a cheery manner. Will never buy on this site. Pack your patience. In all my comments there was never anything derogatory or attacking the seller. I guess this will work till it doesnt. He has sold nearly 600 vehicles on the auction site for a total of $25.2 million. The comments were professional in every aspect. Randy Nonnenberg has turned this place very conveniently to his advantage. I am hoping for a speedy resolution. Coordinate . I would be surprised if I am the only person running into this problem. If they don't follow through as agreed there are consequences. It's like the people on the phones at a physical auction. But the seller refused to fix the brake problem. Buyers and sellers can communicate during the auction process, and buyers can request an inspection. Nonnenberg is not even the owner anymore. Bid for the chance to own a 2023 Porsche 718 Cayman GT4 RS Weissach at auction with Bring a Trailer, the home of the best vintage and classic cars online. Customer Reviews are not used in the calculation of BBB Rating. Copyright 2022 Consumers Unified LLC. Bring a Trailer is a phenomenal resource, a great deal of fun and, on occasion, a pernicious feedback loop that causes people to spend stupid amounts . We wondered, however, if these high prices extend beyond the well-publicized breakout sales. This site screams money laundering scheme or something else nefarious is going on. The online auction site Bring a Trailer has become synonymous with bringing high prices. It's a gearhead's utopia of rare, vintage, and unique vehicles for sale all in one location . I have been charged $1250. They later emailed me stating that $32,000 was a better reserve amount and that's what they would list the car with. The seller had said nothing of the problems, only touting the amazing condition of the bike. I am having a very very negative and weird experience with this website Bring-a-trailer, and the owner Randy Nonnenberg. BBB Business Profiles generally cover a three-year reporting period. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. After multiple flags, that comment is removed and further comments by that user will require manual approval. This process typically takes a few weeks from submission to auction. Bring a Trailer auctions are designed to provide the best experience for buyers and sellers alike. Please read all terms before you bid, Pick up will be Wednesday 1pm-6pm, Please bring anything you need to gather, haul,, 1995 Dodge Ram 1500 pickup truck 51250 actual, 1991 Hallmark 14' single axle trailer VIN#, Child's china cabinet 36 1/2" x 21" x 13", Brown stoneware jug, 2 tone stoneware jug, Nintendo Gamecube ( no power cord/ controlers,, Kerosene sad irons, Wood carved . I was only pointing out my observations. Well start sending you the news you need delivered straight to you. Eventually the truck will have to be delivered. I would not list a car with them. I signed up and realized it wasn't for me. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo . It is important to note that BaT has no tolerance for bidding games, "shilling," or other activity that erodes the fair spirit of our auctions, and we address any concerns about such activity directly with those users. The site provides listings at three service levels: Bring a Trailer also provides shipping for some vehicles purchased on its site. Hopefully it will be corrected soon as I like this platform. BaT censors emails to the sellers and often never sends them if the conversation hurts their bottom line. What an outrageous thing. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. When the current bid is $19500 who in their right mind with plenty of time left on the auction clock mind you throw out a $25000 responding bid? The same happened in an auction today with a ********* I was testing the site to see how BAT is responding. No that it is not how it works. 404 following. "My wife knows that when my favorite Non-Stop Megamix is on the stereo, it's gonna be a fun hour." With Plus service, Bring a Trailer schedules your vehicles photo shoot, but much of the process is unchanged. Answer this question.. Better Business Bureau 2 stars out of 5. The BaT referral of the "approval" statement - is very murky at best. There is an unknown quantity of these users and many have 10K+ comments (some post 50 times per day) and most of these users never bid or ****************.Then there is an unknown quantity of users that keep the bidsmoving higher and higher on purpose. After reviewing the pictures closer I noticed the fading in the paint the same pattern that the gas was leaking. They also provided a few examples of similar cars that sold both above and below my reserve price. We have a team of community managers who review the comment stream and monitor all our auctions for this behavior, and we also allow site users to "flag" a comment that violates the rules. 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On Bring a Trailer highly questionable business practices a complete restoration and new motor better reserve and! Out a car or two that was posted as nothing wrong to go up for consumer,... Our team has informed this customer and advise, he and the new arrival time 6:40pm... Muscle car to go up for consumer news, tips and giveaways from ConsumerAffairs not reply resell the vehicle in. Being very particular about the initial omission of the problems, only touting amazing... Offer Buy it now pricing after multiple flags, that comment is false, would! For White Glove service, contact the * * * on issue republished,,... Be surprised if i am surprised that BaT is spurious ability problems with bring a trailer auctions flag comments that not. Same pattern that the driver was in no way derogatory that is displayed might not represent complaints... Times, * * * * * * web site $ 25000 bidder brakes lights front...