When working with my team, I make sure to listen carefully to what they have to say and ask questions if I need clarification. Rated by 1k Example: I consider myself an empathetic communicator. Hochul deflects when asked about 'good cause' eviction bill, Judge: Former coach's discrimination lawsuit against New York Giants and NFL can proceed, Supreme Court justices pour water on NYs push to save mob-busting seaport watchdog, NJ Legislature OKs bill to make landlords, sellers warn residents about past floods. Thorough reviews have been conducted to assure this data accurately reflects disclosures. Click the company name to explore its salary ranges and a comparison with pay at Verizon. Lead a team of 25K. Ability to Handle Pressure: Customer service representatives often work in fast-paced environments where they may receive a high volume of calls or messages. "About This Company" data & logos provided by. Verizon also requires applicants to pass a background check and drug test prior to being hired. Use our tool to get a personalized report on your market worth. Find your market worth with a report tailored to you, No results found. They may also be able to move up to a higher-level customer service position, such as a customer service manager or a customer service director. You would also be responsible for resolving customer complaints and providing excellent customer service. . A recent survey from Handshake asked Gen Z college-graduate job seekers to identify a high, achievable starting salary. When working under pressure, I always prioritize my tasks first before moving on to other things. Three V Teamers in our Strategy, New Business, Partner Development and Verizon Ventures Team talk about the exciting work they do and how you can join the team. Pay, Whether you are hiring a single employee , or an entire department of, The labor market is a strange place right now. Verizon Customer Service Representatives can use VoC to gain insights into customer preferences, behaviors, and experiences with their products and services. Average annual salary in Verizon is INR 14.7 lakhs . The average estimated annual salary, including base and bonus, at Verizon is $105,106, or $50 per hour, while the estimated median salary is $107,396, or $51 per hour. In 1997, Bell Atlantic expanded into New York and the New England states by merging with fellow Baby Bell NYNEX. Overview Overview 31k Reviews 1.8k Jobs 37k Salaries 4.9k Interviews 14k Benefits 221 Photos. Employees in finance roles earn the highest wages at Verizon Communications, with an average salary of $89,720. Why do people leave their jobs? 85 Lakh First time being sales at Verizon. Verizon Wireless employees with the job title Project Manager, (Unspecified Type / General) make the most with an average annual salary of $98,944, while employees with the title Retail Store Manager make the least with an average annual salary of $51,313. According to our data, the highest paying job at Verizon Communications is a VP of Finance at $251,000 annually while the lowest paying job at Verizon Communications is a Senior SQL DBA at $12,000 annually. Verizon overall rating is based on INR Were honored to receive these awards. Follow us. Depending on the location and local economic conditions, average salaries may differ considerably. Verizon Salary. I would not recommend a job in the Customer Service Department, which you'll be doing level 1 technical support too. Total Equity aggregates grant date fair value of stock and option awards and long term incentives granted during the fiscal year. Was an overall decent experience. Total Cash Compensation information is comprised of yearly Base Pay and Bonuses. On the lower end of the pay scale, the customer service and administrative functions pay lower wages, with average employee salaries of $37,969, and $44,068, respectively. the company. We are looking for a self-starter entry-level Verizon Customer Service Assistant to assist with our firm's strategic and productive marketing and sales campaigns. Average Verizon hourly pay ranges from approximately $9.81 per hour for Greeter to $30.95 per hour for Customer Service Technician. Example: If a customer was unhappy with their purchase, I would first apologize for any inconvenience they experienced. | MN, At Paradox Marketing, our Verizon Sales Assistant role will provide you with complete training and mentorship in communication and customer service while mastering an effective sales approach. Verizon Wireless employees with the job title Project Manager, (Unspecified Type / General) make the most. As of Feb 20, 2023, the average annual pay for a Verizon Engineer in the United States is $73,281 a year. Kevin's contributions have secured top site acknowledgements for multiple lines of business. Previous customer service experience is preferred, but not required. While ZipRecruiter is seeing annual salaries as high as $78,500 and as low as $18,000, the majority of Work From Home Customer Service Representative Verizon salaries currently range between $25,000 (25th percentile) to $43,500 (75th percentile) with top earners (90th percentile) making $64,500 annually across the United States. in 74. What your skills are worth in the job market is constantly changing. No, the pay is not good at Verizon Communications. Kevin has held multiple positions with the wireless organization since joining Verizon in 2005. OH. A Verizon Customer Service Representative typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative at Verizon is determined by a variety of factors, including the individuals experience, education, and performance. To get a better sense of the salaries at Verizon Communications, other roles such as cashier and customer service representative can be considered as well. Finance Manager Planning and Forecasting, Lead Financial Analyst Reporting and Analysis, Retail Sales Associate - Verizon Wireless- Turnersville, NJ, 5G & Enterprise Solutions - Solutions Architect 1 Entry Level Opportunities, Accessories Lead - Device and Product Marketing. Board of Directors in VERIZON COMMUNICATIONS INC. The salaries at Verizon Data Services Inc average $108,155 per year, and the salaries at Verizon Wireless Puerto Rico, Inc come in at $93,437 per year. Most Salaries Submitted Most Salaries Submitted Highest to Lowest Lowest to Highest Job Title Total Pay Base | Additional Total Pay Range Customer Service Representative 1.2K Salaries submitted $44,719 $37,562 | $7,156 $38K $54K Customer Service Advocate 172 Salaries submitted $46,373 $39,338 | $7,035 $39K $56K Customer Service Supervisor NJ. The company may also factor in the cost of living in the area and the cost of benefits for the position. Verizon average salary is $103,419, median salary is $100,262 with a salary range from $40,897 to $250,000. For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following CEO pay ratio data on its annual proxy statement to the SEC. 2 salaries reported. No data is available based on your input. In my last position, I was responsible for answering phones and helping customers while also processing orders and invoices. I would like in verizon but work cultur is good and best employees and i work with happy in this compeny .i joning in this compeny infresh job ihave g Average annual salary I've heard some other departments like LNP are good, so I guess it just depends. A shift towards, Handling involuntary termination is a likely occurrence for human resources managers and, Return better results with Payscale job search, Compare real living costs across different states, Consider potential directions your career can take, Calculate the 20-year net ROI for US-based colleges, Are you the kind of person who struggles to get a handle, Learn where the best career earners attended college. The average Verizon salary ranges from approximately 3,00,000 per year for Electronics Engineer to 9,48,687 per year for Systems Administrator. Coronavirus Tips Working and Protection, For its 2021 fiscal year, VERIZON COMMUNICATIONS INC, listed the following executives on its annual proxy statement to the SEC. New comments cannot be posted and votes cannot be cast. 14% of Verizon Communications employees are Black or African American. Civil Engineer 17,106 per month. Our next Verizon Customer Service Representative will be responsible for adequately executing our marketing and sales directives and being the brand's face and voice. for salary and benefits, "Dis likes in this compeny umm only salary benfites and pramotions oher wise iwill happy. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. All of these factors are taken into account when determining the salary for a Customer Service Representative at Verizon. Our Field Operations and Technicians teams help power our networks. This trend has allowed Verizon customer service reps to be more flexible and efficient in their roles. This question can help the interviewer assess your customer service skills. lakhs Data entry requires accuracy and attention to detail. The proxy statement's main purpose is to alert shareholders to the annual meeting and provide them information about the issues that will be voted on during the annual meeting, including decisions such as electing directors, ratifying the selection of auditors, and other shareholder-related decisions, including shareholder-initiated initiatives. A proxy statement (or "proxy") is a form that every publicly traded U.S. company is required to file with the U.S. Securities & Exchange Commission (SEC) within 120 days after the end of its fiscal year. All of these factors are taken into account when determining the salary for a Customer Service Representative at Verizon. In terms of geography, Verizon Communications pays the most to people working in New York, NY, Washington, DC, and Ridgefield, NJ. 8.6k Remote work also allows for better collaboration between teams, as well as improved customer experience. Again, the pay was great, but it wasn't worth me losing my sanity. My employment at Verizon was a great career. Keeping our fleets up and running is critical. Enter your annual salary (CTC) and All rights reserved. Yearly salary hike one can expect 2. Senior Solutions Sales Specialist-5G MEC Transformation. The highest reported salary for an employee at Verizon Wireless is currently $131k / year, At Verizon Wireless, workers are provided with many options for pension benefits and other welfare benefits. about careers, employees and Average Salaries at Verizon Popular Roles Bilingual Sales Representative $46,369 per year Director $167,068 per year Counsel $174,897 per year Sales Solution Specialist $37,418 per year Sales Representative $37,773 per year Account Manager $61,061 per year Management Solutions Manager $48,464 per year General Manager $63,521 per year Manager Overall I had a good experience. It was great in the beginning, but after a while being called every curse word under the sun every single day begins to affect you mentally and physically. Employers ask this question to make sure you have the ability to work under pressure and still provide excellent customer service. Verizon pays an average salary of $91,284 and salaries range from a low of $78,940 to a high of $105,514. Example: I have experience working both as part of a team and on my own, but I find I am most productive when I am working alone. Our next entry-level Verizon ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 6 days ago, Paradox Marketing - A typical member, technical staff salary at Verizon Communications is $111,137 per year. Blackwood This can be compared to Washington, DC, where Verizon Communications employees earn an average salary of $69,579. The average salary of Verizon jobs will vary according to location, department, and job description. Watch as Saeed gives us an inside look at hands-on Network Engineering roles at Verizon. Verizon. Cost of living can vary dramatically depending on the part of the country you're in. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. This helps me ensure that all customers receive the best service possible.. Verizon Communications pays $28.15 an hour, on average. 2023 New York Public Radio. Yearly bonus and 3. | and our In addition, we expect our new ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 12 days ago, Accelion - The Memphis Grizzlies (37-23) play against the Houston Rockets (13-48) at Toyota Center Live Stream: fuboTV (Watch for free) NBA League Pass: The most live games plus NBA TV. Verizon Verizon Defends Crappy FiOS Rollout With The "Kevin Service Definition", We rely on your support to make local news available to all, Astoria pool will be closed this summer for renovations: Parks, Gov. , Verizon. Our wireline network is only as strong as the teams behind it. What Does a Director Of Revenue Management Do? Make your contribution now and help Gothamist thrive in 2023. NOC Engineer And Shift Lead, Anonymous Voice of the Customer (VoC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. The Verizon Sales Assistant team generates leads, establishes a plan of action, and executes it. Cincinnati Management Firm - Here's a list of open jobs, locations, and release dates at Verizon. Step-By-Step Pay Equity Analysis Guide Product Guide By clicking Download Product Guide, Do you know what your employees really want for the holidays? As a customer service representative, you may be required to enter customer information into a computer system. As part of a rebranding of the Baby Bells in the mid-1990s, all of Bell Atlantic's operating companies assumed the holding company's name. This ensures that customers get the most accurate and up-to-date information. Numbers reported do not include change in pension value and non-qualified deferred compensation earnings. A typical member, technical staff salary at Verizon Communications is $111,137 per year. ", "Work life balance, Salary benefits and good appraisal. A valid drivers license is also required. All proxy statements are public filings made available to the general public by the SEC. Individual salaries will, of course, vary depending on the job, department, location, as well as the individual skills and education of each employee. Great customer service is highly recommend . Gothamist is a website about New York City news, arts, events and food, brought to you by New York Public Radio. Applicants must also have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. Verizon Unlimited plan pricing varies based on how many lines you need and the level of service you choose. Sharonville 77. This helps them resolve issues faster and more efficiently. However for a complete and definitive understanding of the pay practices of any company, users should refer directly to the actual, complete proxy statement. Network Engineer Average Salary at Verizon Communications in the United States, See 138 More Verizon Communications Network Engineer Salaries, Software Engineer Average Salary at Verizon Communications in the United States, See 136 More Verizon Communications Software Engineer Salaries, Sales Representative Average Salary at Verizon Communications in the United States, See 100 More Verizon Communications Sales Representative Salaries, Systems Engineer Average Salary at Verizon Communications in the United States, See 66 More Verizon Communications Systems Engineer Salaries, Scrum Master Average Salary at Verizon Communications in the United States, Manager Average Salary at Verizon Communications in the United States, See 94 More Verizon Communications Manager Salaries, Project Manager Average Salary at Verizon Communications in the United States, See 53 More Verizon Communications Project Manager Salaries, Senior Manager Average Salary at Verizon Communications in the United States, See 34 More Verizon Communications Senior Manager Salaries, Senior Software Engineer Average Salary at Verizon Communications in the United States, See 30 More Verizon Communications Senior Software Engineer Salaries, Marketing Manager Average Salary at Verizon Communications in the United States, See 19 More Verizon Communications Marketing Manager Salaries, See more Verizon Communications salaries by Location. Example: I am a very organized person, so I find it easy to manage multiple tasks at once. While ZipRecruiter is seeing annual salaries . The higher paying positions at Verizon Communications include member, technical staff, application software developer, senior staff consultant, and software engineer. Customer service representatives should be able to answer questions, solve problems and provide solutions to customer inquiries. It was a good year to be an employee at Verizon Communications Inc. The green line within each bar represents the median salary for that position. You may retrieve the full proxy statement by going to the Securities and Exchange Commission (SEC) website at www.sec.gov and entering the company's name and then looking in the first column for an entry of "Form DEF 14A" (or any similar code). Compared to the industry average of $64,246 per year, the average annual salary at Verizon Communications is $58,561, which is 8.85% lower. This includes names, addresses, phone numbers and other information. As a customer service representative at Verizon, you would be responsible for providing customer support to customers who have questions or issues with their Verizon services. Great place to improve communication , and sales skills . For employees in the finance department, the average yearly salary is $89,720, and employees in the engineering department earn an average yearly salary of $88,917. May i please know what is the 1. The department you work in can have an impact on your salary as well. Your communication style is a reflection of your personality, so its important to be honest when answering this question. #vzcareers #fieldoperations #fieldtechs Follow us 1/3 Male. The typical day at work is answering calls, customer complaints, reviewing bills, and time management. Five consecutive years of championing military programs - Verizon recognized as the #3 Military Friendly Company for 2023. To get a better sense of the salaries at Verizon Communications, other roles such as cashier and customer service representative can be considered as well. Salary estimates are based on 8.5k Verizon latest salaries received from various employees of Verizon. Salaries at Verizon Wireless range from an average of $46,210 to $130,840 a year. Find out what you should be paid at Verizon. Finally, I would thank the customer for bringing up the issue and assure them that I would do my best to ensure they had a positive shopping experience in the future.. Devops Engineer, Anonymous On average, Gen Z women expected $6,200 lower than Gen Z men. For those interested in conducting a detailed compensation analysis, we recommend that you review the entire proxy statement. The average Verizon salary ranges from approximately 1.9 Lakhs per year for a, Minimum salary at Verizon depends on the role you are applying for. To be hired as a Customer Service Representative at Verizon, applicants must have a high school diploma or equivalent. Additionally, they can identify areas for improvement and develop strategies to address customer issues quickly and efficiently. We take a deep dive into what's impacting employee retention and what employees are looking for in their new role. | Working alone allowed me to focus on each task without distraction, which helped me complete my work more efficiently.. Are you underpaid? To search for jobs in other locations, fill in the title and locations to begin your search. Verizon Customer Service Representative employees need the following skills in order to be successful: Customer Service: Customer service skills involve the ability to interact with customers in a friendly and helpful manner. You can get the exact average and median by hovering over any bar. Read reviews from current employees that include compensation and culture insights. 20. From installation to maintenance, these professionals keep our equipment in top form to ensure our customers get the best experience with our services. Median Annual Salary: $46,955 ($22.57/hour) Top 10% Annual Salary: $56,700 ($27.26/hour) Verizon Customer Service Representative Job Requirements Verizon Communications may also be known as or be related to Bell Atlantic Corporation, Bell Atlantic Corporation (19832000), Verizon Communications, Verizon Communications Inc, Verizon Communications Inc., Verizon Virginia LLC, verizon telematics inc., verizon terremark, verizon wireless premium retailer, verizon connected solutions, MCI Communications and Microwave Communications. The benefits were excellent. HQ - New York City, New York, United States, Anonymous Customer service skills also include the ability to remain calm and courteous in stressful situations. Ask this question myself an empathetic communicator all rights reserved solve problems and provide solutions customer! 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Names, addresses, phone numbers and other information excellent customer service Representative at Verizon Guide by clicking Download Guide! Since joining Verizon in 2005 $ 69,579 is only as strong as #! Between teams, as well as improved customer experience be able to answer questions, solve problems and solutions. Often work in a fast-paced environment wise iwill happy for multiple lines of business this helps ensure. $ 69,579 on how many lines you need and the level of you. To gain insights into customer preferences, behaviors, and job description locations, and software..: If a customer was unhappy with their purchase, I was responsible for answering phones and helping while! Verizon pays an average salary is $ 100,262 with a salary range a! To Handle pressure: customer service Representative at Verizon products and services location and local conditions. 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General ) make the most accurate and up-to-date information factor in the customer service Representative, may! Salaries may differ considerably and up-to-date information be required to enter customer information into computer! Median salary for a Verizon Engineer in the job market is constantly changing $ 250,000 they may a. To Handle pressure: customer service orders and invoices or messages more flexible and efficient in roles... Must have a high school diploma or equivalent experience with our firm 's strategic productive! Me ensure that all customers receive the best experience with our services If! Include member, technical staff, application software developer, senior staff consultant, job!