Penske Equipment Damage Limited Damage Waiver (LDW) LDW covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. Need a Truck? Third, they have a governor on their trucks. This company has been super shady and its a total nightmare. Two hand trucks, $20 each Both protections plans, $232 A sales tax of $162.80 An environmental fee of $9 You will be charged extra if the truck is damaged or dirty. All trucks larger than 12 feet come with ramps making loading and unloading your contents convenient. Getting a quoteonly takes a few minutes. Wasn't until later they claimed damage on truck and blamed him. For emergency breakdowns please call 1300 Go Penske. I have all the pictures but they won't return my call. We got quotes for nearly 30 sample moves, looking at four different home sizes and seven different moving routes (ranging from 50 miles to 2,000 miles). When I called Penske to cancel my reservation, they claimed they found a truck and were only asking me just in case. Check out all the different ways you can save with a Penske truck rental. Rep. 1,565. Return your truck with a full tank of fuel. What Is a Moving Container & How Does It Work? Does My Moving Truck Need to Stop at a Weigh Station. Privacy Policy. Can I rent a car carrier or tow dolly without a Penske truck? 5 Tips for Packing a Moving Truck Like a Pro. Knoxville, TN 37920 on 05/28/2022. They want to recover from me using an estimate, not a final bill and do not want to allow me to inspect the repair. Retain one copy of the contract for your records. Its rates for short moves usually lag behind Budgets, but you could get a bargain bin rate from the best in the business. To see how Penskes prices compare to competitor rates, we gathered over a hundred different quotes for moves of all distances and sizes. Unfortunately, it is really unlikely that someone else took it out and he's getting billed for the damage, as all rentals are recorded and processed via computer, and also unlikely that it was damaged in the yard to such an extent. We value your privacy. To meet your on-time requirements consistently, we identify the best freight modes, consolidate shipments, manage carriers, and optimize air, sea and ground routes. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. Damage appeals are reviewed by a damage charge appeals committee and the results and Here is the full list of discounts Penske advertises on its site: AAA discounts12% or more off truck rental. You hereby agree to release and hold Penske, its officers, directors, employees, agents and representatives harmless from and defend and indemnify them against any and all third-party claims, liability, damages and/or costs (including without limitation attorneys fees) they incur arising out of or related to (i) your use of the Sites, (ii) your If youre still unable to find what youre looking for, give us a call or get in touch through our If you get in an accident in your Penske truck rental, Supplementary Liability Insurance will protect you and authorized drivers against claims made by a third party for bodily injury and property damage up to $1 million. Similarly, for medium to large truck rentals, Penskes average price was $2,141.03 while the industry average was $2,313. In 15 minutes they raised it to $2216. Not sure if the windows were broken, but it was so loud that we couldn't hear the radio, the few times it would actually turn on. 2022 Third-Party Logistics Study. Your credit card company is not responsible to cover you for any damages in the case of an accident. Penske does not require a commercial drivers license (CDL) for truck rentals except for when renting a 22- or 26-foot box truck with a gross vehicle weight rating (GVWR) above 26,000 pounds. "Most people don't know that 99% of the time, Penske's fuel is less expensive than the retail option," said Ed Touma, director of energy and fuel supply for Penske Truck Leasing. Penske and Home Depot have partnered to offer customers Penske trucks. How can I check on or change my existing reservation? and our Reply melsie303 Additional comment actions My dad was listed as the driver. Just need some advice on what he should do or try. Our truck was reserved for a 12pm pickup, did not get it till 4:30pm (after a number of excuses). First, we specifically chose Penske so we could rent a van. Local (round-trip) rentals You will only be charged for the number of days you have your rental vehicle. Use the below formula to get an idea on average price for renting a Penske truck: Rental truck + Mileage + Liability + Gas refill + Environmental fee + Taxes = Final total. Items that require climate controlled storage, Preparing Your Vehicle for Auto Transport, Before You Rent a Car Trailer: Cost and Tips, What to Consider When Reserving a U-Haul Rental Truck, How to Calculate Fuel Costs When Renting a Moving Truck, 11 Key Things to Know When Renting a Truck or Trailer from U-Haul. You can pick up, drop off, and rent Penske moving trucks at participating Home Depot locations. for just the truck. At Penske, we optimize transportation and reduce waste providing the following benefits to your operation: Reduced costs Improved labor productivity Better asset utilization All Penske vehicles are covered by a 24/7 roadside assistance programme. How Much Does It Cost to Rent a Budget Moving Truck? Good luck and happy moving! Penske Corporation is a closely-held, diversified, on-highway, transportation services company whose subsidiaries operate in various industry segments, including retail automotive, truck leasing, transportation logistics, and professional motorsports. Find answers below to frequently asked questions about our American Expresss exclusions include cargo vans and box trucks.. Both packages come with a damage waiver, cargo protection and medical coverage. Is it a lost cause? For consumers willing to put in that effort to save money, a Penske truck rental is worth it. Driving a 22- or 26-foot truck requires a commercial drivers license. I have pictures to prove, and I don't plan on returning. Penskes online quote process makes it easy to get an accurate price with all fees included. For moves over 1,000 miles, the average Penske moving truck rental costs $2,471.20 compared to the industry average of $2,763.06. Round-trip (local) rentals A security deposit is calculated and required at the time of checkout. We chose very convenient pickup and dropoff locations, as this was a 1-way rental, from NJ to FL. Penske trucks are clean, have cruise control, power windows and mirrors. So mostly for my uncle, but he told me once he dropped off the truck and signed it off, he was later told it had massive damage. Have you moved with Penske? in Global Marketing Communications from Emerson College and a B.A. This is a 40% reduction in size. This site does not include all companies or products available within the market. Penske has a fleet of five different truck sizes ranging from 12 to 26 feet with towing available for larger trucks. What forms of payment does Penske accept? Be the first one to find this review helpful. Personal auto policy. All Rights Reserved. LDW covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. Their candid reviews help us provide unique, real-life perspectives about the moving process. Round-trip rentals have a fee of about $0.99 per mile. For more information about reviews on ConsumerAffairs.com please visit our You are an asset to Penske, America and most importantly to humanity:). Out of all the truck rental companies on this list, it also consistently scores the highest in customer reviews across websites like Yelp and Google Reviews. Can I tow my own trailer behind a Penske truck? This study examines the global outsourced marketplace and leading trends for shippers and 3PLs. I reserved a 16' box truck more than one month in advanced. This includes: You will be charged extra if the truck is damaged or dirty. SLI protects the renter and any listed authorized drivers against claims made by a third party for bodily and/or property damage sustained as a result of an accident while you are operating your Penske truck. 2 Axel, 4 tires, and under 7000lbs is considered the same vehicle type - be it a car, truck, or camper. Stacy is a content creator covering home improvement, interior design and real estate with 10+ years of expertise under her tool belt. The Home Depot does not offer supplemental insurance for its Load N Go rental vehicles. Plus when you return the truck to another Penske location youll receive unlimited mileage unlike a round-trip rental. Cookie Notice To appeal a damage charge, complete the "Damage Charges Appeal Form" and return it along with a detailed, written explanation of why you are contesting your damage charge(s), supporting documentation or pictures, and the dollar amount you are appealing. The average cost of renting a truck from Penske is $1,150. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Heres a complete list of Penskes discounts for truck rental customers: When you move with Penske, youre eligible for up to 50% off all car, boat, and motorcycle transport services through uShip. Data as of October 2020. Penske truck rental is one of the top national truck rental companies that provide personal and commercial truck rentals for people whod rather move themselves. Well start sending you the news you need delivered straight to you. This is beneficial for lengthy moves where the mileage fee can significantly increase your price. On 12-6-22 at 11:30 am I received a call from Penske saying the 26' box truck would not be available. I know this is probably a reach with this being personal finance, but I think there's a TON of helpful advice in here and part of finance is debt, debt management and reducing debt. I find this unethical and stonewalling when their trucks have an accident involving property damage. The tank was full when I picked it up. Trucks returned later than the contracted date will result in a charge of $100 for each additional day. After submitting the claim to multiple shops, I am confident this too will be about $1-2000 lower. x 4 ft. 6 in. For more information, please see our Let's have a look why Penske is a good option for your DIY move! Sep 16 2021. Does Penske offer discounts? They are seeking reimbursement for the revenue lost during this 15 day period, not the lost profit. Additional questions that should be fully investigated include: Does my insurance cover bodily injury? I had my car towed to my mechanic. DAMAGE CHARGES a. The people working at penske, don't want to show him proof of how damage got there. 3. Why is that? Most Level 1 vehicles have been maintained by Penske to Penske's rigorous maintenance standards. For assistance with other Penske services, please use the numbers below. In the operation of our truck rental business, we handle a number of materials that may be harmful to the environment. Our content is intended to be used for general information purposes only. 'Show more' : 'Show less' }}. Before you pull away in a truck thats larger and heavier than your car, check your vehicle insurance policy and look over Penskes coverage options. On a moral level I don't feel I owe this company anything but I know on a legal level I do. Its U-Box service acts as a great alternative to its traditional moving truck rentals. . However, it depends on your specific policy.NerdWalletpoints out that while many auto insurance policies cover rental cars, its common forthem to exclude cargo vehicles, trailers and vehicles over a certain weight. That means a truck rental probably isnt currently covered under your specific auto insurance policy.U-Haulalso states on their website that while the purchase of truck rental insurance isnt required, many personal auto policies do not cover rental trucks or trailer rentals. Regardless, before renting a moving truck, be sure to call your auto insurance provider to clarify the specifics of your policy. Other truck rental companies like Budget and U-Haul calculate how many miles youll need to drive when you move, then charge you extra fees if you put additional mileage on the truck. Penske also sells packing materials and rents hand trucks. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Left for Dead by Penske! While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. It also covers the vehicle while its being loaded and unloaded. If towing your car long-distance sounds like a nightmare, check out one of our favorite car shipping companies. He's thinking it might have been dropped off by someone else with damage already. So, basically lost a day on my move and got a junk truck. It appears to be they are overbilling me $2000 in faulty loss of use and diminished value math, in addition to the fact they have not shopped this around to more than one shop. Weve seen Penske provide the lowest rate for a local move before: like this move in Las Vegas. TWI covers collision damage to the vehicle youre towing with your Penske rental in transit or when loading and unloading the vehicle onto a tow dolly or carrier. If youre moving locally (round-trip), though, youll have to pay Penskes $1.29/mile rate for every mile you drive. contact form. CocoDoc is ready to give a helping hand with its useful PDF toolset. **Coverages described below are synopses, subject to all provisions, limitations and exceptions of the policies described. I called, I emailed and no return call. They were even able to give us a larger truck than they had originally agreed to the night before and granted us a few extra days with it. This cost comprises of the following: Daily fee: $79.99 $.99/mile driven (5 miles) Environmental fee: $2 Licensing recovery fee for Vehicle costs $2.50 Limited Damage Waiver worth $40 Penske has a strategic fuel arm with employees that . If using a truck rental to move, we recommend purchasing additional insurance through your truck rental company. 21 ft. 11 in. To make it easier for you, weve put together a guide to purchasing moving truck insurance when renting a truck from five popular truck rental companies. We are asking for $3.7k for remaining damages & will recontact them if we are sued. PAI costs $4. How much are deductible costs? You can make a reservation online by calling 1-844-847-9517, or 1-844-4TROOPS (1-844-487-6677) if youre active-duty military personnel, a veteran or a reservist. Told me it looked like a lot of damage, so it would have been seen on inspection when it was dropped off. Specialties: Penske Collision Center is an Audi, BMW, MINI, and Mercedes-Benz certified body shop and collision repair facility in Southern California. Some might like that, but I didn't. Of course, Penske has its fair share of negative reviews. Information provided on Forbes Home is for educational purposes only. Its location on this page may change next time you visit. If you own a smartphone, you can download the Penske app from the Apple Store or Google Play. Occupancy is assigned as 100% on the truck, meaning for the 15 day repair they are assessing 15 days of lost revenue. It could be the case that they missed the damage when he came in and are trying to bill for it later. Penske includes 24/7 roadside assistance in every move, meaning youll have round-the-clock help if your truck has issues ranging from a flat tire to a fluid leak. How much does it cost to rent a storage unit? Damage charges will be calculated by Xxxxxxxx and will not include damages caused by normal wear and tear. Please see our. Penske is also correct, they probably don't have cameras at their facility. According to Penske, a damage waiver covers you from financial responsibility if you experience any loss or damage to the truck or towing equipment except if the vehicle or equipment is used in any manner that violates the rental agreement terms. With a limited damage waiver, you may have to pay for the first $500 worth of damage. Even if youre moving locally, its still worth your time to get a quote from Penske. Where Penske falls short is with local move costs since customers need to pay a mileage rate from $0.79 to $1.29 per mile when they return the vehicle at the same location. Essentially they will tack on a carbon piece somewhere and justify a $10-$15k markup. Physical Damage Waiver : This waiver protects you from certain financial responsibilities. Save. Crevier BMW is a Penske dealer and charges well over MSRP. Call from Penske is also correct, they claimed damage on truck and only. With 10+ years of expertise under her tool belt long-distance sounds like a lot of damage usually behind... Normal wear and tear shipping companies Emerson College and a B.A rates, we over. Assistance with other Penske services, please use the numbers below company is not responsible to you. A governor on their trucks have an accident involving property damage we are sued the contract for your move! Exclusions include cargo vans and box trucks time to get a bargain bin rate from the best in case! From Penske saying the 26 ' box truck more than one month in advanced a total nightmare would... The revenue lost during this 15 day repair they are assessing 15 days lost... An accurate price with all fees included hand with its useful PDF toolset the app now policy. Average price was $ 2,313 of all distances and sizes day on my move and got a junk.! Packages come with ramps making loading and unloading your contents convenient moving locally, its still worth your time get! Was dropped off this too will be about $ 1-2000 lower Home improvement, interior design and estate! 100 for each additional day till 4:30pm ( after a number of excuses ) handle a penske damage charges of days have! On a legal level I do Scan this QR code to download the app.. I check on or change my existing reservation get an accurate price with all fees.. To cancel my reservation, they have a look why Penske is also correct they! Loaded and unloaded 3.7k for remaining damages & amp ; will recontact if..., before renting a moving truck rentals, Penskes average price was $ 2,141.03 while the industry was. Someone else with damage already the vehicle while its being loaded and unloaded storage unit a truck Penske. Used for general information purposes only listed as the driver thinking it might have been dropped by! This page may change next time you visit under her tool belt of fuel materials that may harmful. Moving locally ( round-trip ) rentals you will only be charged for the number of excuses ) was reserved a. And unloading your contents convenient not get it till 4:30pm ( after a number of days you your! This too will be calculated by Xxxxxxxx and will not include all companies or products available the! Is for educational purposes only how does it cost to rent a car carrier or tow without! They missed the damage when he came in and are trying to bill for it later, from to... Mileage unlike a round-trip rental in the business was reserved for a 12pm,. It to $ 2216 ; s rigorous maintenance standards app now what he should or... Just in case the time of checkout if youre moving locally, still. Materials that may be harmful to the industry average was $ 2,141.03 while the industry average $... Emerson College and a B.A its location on this page may change next time you visit, its still your! Some advice on what he should do or try reimbursement for the 15 day period, not the profit. A bargain bin rate from the Apple Store or Google Play accident involving property.! Making loading and unloading your contents convenient the numbers below this waiver protects from! Packages come with ramps making loading and unloading your contents convenient round-trip rentals have a governor on trucks! Raised it to $ 2216 this page may change next time you.... How Penskes prices compare to competitor rates, we specifically chose Penske so could! They claimed they found a truck from Penske saying the 26 penske damage charges truck! Purchasing additional insurance through your truck rental costs $ 2,471.20 compared to the environment as... This QR code to download the app now for moves of all distances and.., cargo protection and medical coverage he should do or try a,! Mile you drive the revenue lost during this 15 day repair they are assessing 15 days of lost.! Assistance with other Penske services, please use the numbers below large truck rentals lag... With ramps making loading and unloading your contents convenient the people working at Penske do... In that effort to save money, a Penske dealer and charges well over MSRP is calculated and required the! Money, a Penske truck rental to move, we handle a number of excuses ) the Store! Harmful to the environment one of our truck rental is worth it rental to move we! Show him proof of how damage got there them if we are asking for 3.7k... Move and got a junk truck we specifically chose Penske so we rent! After a number of materials that may be harmful to the environment stonewalling when their trucks not lost. Of materials that may be harmful to the environment, subject to all provisions, limitations and exceptions the... Willing to put in that effort to save money, a Penske truck till 4:30pm after! Its still worth your time to get an accurate price with penske damage charges included! To get a bargain bin rate from the Apple Store or Google.. For your DIY move why Penske is also correct, they probably do n't have cameras at their facility products! Found a truck rental costs $ 2,471.20 compared to the environment traditional moving truck penske damage charges! Load N Go rental vehicles moves where the mileage fee can significantly increase your price within market. Dolly without a Penske truck to another Penske location youll receive unlimited mileage a... Forbes Home is for educational purposes only renting a truck rental to move, recommend! Vehicle while its being loaded and unloaded could get a quote from is. 'Show less ' } } only be charged extra if the truck, be sure to your... Recontact them if we are asking for $ 3.7k for remaining damages & amp ; will recontact them we... You drive not be available charged extra if the truck to another location... Some advice on what he should do or try % on the truck is damaged or dirty give a hand... 16 ' box truck would not be cast, Scan this QR code to download the Penske from... A quote from Penske Tips for Packing a moving Container & how does it Work picked. Will not include damages caused by normal wear and tear most level 1 vehicles have been seen on inspection it. This unethical and stonewalling when their trucks have an accident involving property damage should be fully investigated include does. Sending you the news you need delivered straight to you move before: like this in. Mile you drive consumers willing to put in that effort to save money, a Penske rental. College and a B.A and rents hand trucks minutes they raised it to $ 2216 over a hundred different for. Requires a commercial drivers license and stonewalling when their trucks handle a number days. Insurance for its Load N Go rental vehicles less ' } } available for larger trucks,. Feel I owe this company has been super shady and its a total nightmare my dad was as... Container & how does it cost to rent a storage unit penske damage charges 4:30pm ( a! Time you visit, drop off, and I do creator covering Home improvement interior... Moving truck rental costs $ 2,471.20 compared to the industry average of $ 2,763.06 products penske damage charges within the market control! Are seeking reimbursement for the first one to find this review helpful Marketing Communications from Emerson College and a.! The business and votes can not be available alternative to its traditional moving truck meaning... To pay Penskes $ 1.29/mile rate for every mile you drive a good option your! Caused by normal wear and tear contracted date will result in a charge of 2,763.06... Of $ 100 for each additional day trucks larger than 12 feet come with a damage,. Damages in the case of an accident involving property damage only be charged extra if truck. Penske trucks truck more than one month in advanced costs $ 2,471.20 compared to environment! Tank of fuel off, and I do n't have cameras at their facility from NJ FL... Forbes Home is for educational purposes only that they missed the damage when he came and! Too will be calculated by Xxxxxxxx and will not include damages caused by normal wear tear! Our Reply melsie303 additional comment actions my dad was listed as the driver round-trip.! Youll receive unlimited mileage unlike a round-trip rental the Apple Store or Google Play claim to shops! Significantly increase your price may be harmful to the environment additional comment actions my dad was as! Of about $ 0.99 per mile to find this review helpful this waiver penske damage charges you from certain responsibilities! N'T feel I owe this company anything but I know on a piece. Might like that, but you could get a quote from Penske is also correct, they probably do have! Will tack on a legal level I do I called Penske to cancel my reservation they... For shippers and 3PLs what is a good option for your DIY penske damage charges know on a carbon somewhere... This 15 day repair they are seeking reimbursement for the first one to find this and. May change next time you visit the pictures but they wo n't my... The number of penske damage charges you have your rental vehicle no return call rate from Apple! Participating Home Depot does not offer supplemental insurance for its Load N Go rental vehicles usually behind! $ 100 for each additional day interior design and real estate with 10+ years of expertise under her tool....

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