When Optimum fails to deliver that service, you're entitled to compensation. I was without internet & phone for 7 days. Were aware of an issue with logging into apps using an Optimum ID and password. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? for equipment: $10 for the modem/router and $3.50 for a "network maintenance fee.". ^Whitney, Hello Raemond! ^Whitney. Frustrations? Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. U gotta be shittin me right internet was down last night and again today @OptimumHelp @optimum and Im still winnin these challs on my hotspot. Useful comments include a description of the problem, city and postal code. Making matters worse, in some extreme cases, users (1,2,3) havent been able to access the internet for the past 5-6 days. follow these missing channel troubleshooting steps, California Polytechnic State University at San Luis Obispo. Reports in last 20 minutes. She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. The outage in Optimum internet service appears to primarily affect New York City. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. The latest reports from users having issues in Blue Lake come from postal codes 95525. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Count to 5, then plug it back in. Get more . I am terribly sorry to hear that you are without service at this time. Service outage restoration efforts will continue until all impacted customers are back online. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. @optimum today it took my over an hour on the phone to simply cancel my service. Realtime status of outages and problems with service providers. At the moment, we haven't detected any problems at Optimum. Do you want a receipt for your payment? These sites offer coverage maps and other information to show you exactly where problems are occurring in Optimum's network, as well as which services (internet, phone, television) are impacted. Log in to your Optimum accounton your smartphone to see if theres a reported outage in your area. You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. We are always here to help! You can also tweet Optimum (@OptimumHelp) and use the Optimum Support App for iOS and Android. I like to always be up to date on the latest news in the industry and write about it. If you're experiencing problems with Optimum's Voice Service, first confirm that the video/television service is working properly. 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. @optimum we are having serious problems getting our internet set up with you guys. Internet speed issues - 13 %. You don't have to spend hours trying to solve the issue. 03:00 pm (IST): The lack of new related reports and the Downdetector platform indicate that the issue has been fixed. Enter your zip code below to find the right internet and TV service for you. Unplug your router (don't just press the power button). Switching to @fuboTV this weekend. Leave a message in the comments section! We will debit If commercial power is out, we use generators to power our head-ends and work to address any damage to the head-ends that may be impacting delivering service to the entire network. We can handle short outages, but when they last for hours or more, that means trouble. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. Brand names used in our stories are trademarks of respective companies. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. The latest reports from users having issues in Santa Rosa come from postal codes 95403. Select your internet provider and enter your account number. During a power outage, providing there is a battery backup on your modem, plug the phone back into the jack, and you'll have phone service. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well . Since last 2 weeks every weekend, internet having issues. 2,000. They wont require you to sign a contract. She moved in Nov and since then Optimum has never worked properly. ^Mark Make sure your devices are charged and have your, 2. Everytime she calls for help they bully her and blame things such as her brand new TV. If Optimum service outages occur, restoring your service is our top priority. 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). This isn't a complete list. If so, please DM the full name and address associated with the account. An outage is declared when the number of reports exceeds the baseline, represented by the red line. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Customer service from Optimum. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Confirm the modem isn't located too close to computers, monitors, appliances or other electrical devices. You can choose to enroll in autopay to have your bill directly debited from your bank account each month. Latest outage, problems and issue reports in social media. We advise not to turn the modem on and off to ensure the battery remains fully charged. However, many Optimum internet users are experiencing a massive outage that started several hours ago. Indicate when the Optimum outage started and how long it lasted. Our TV and internet experts have spent thousands of hours testing every major ISPs customer service numbers and online chat tools, including Optimums. Let's get started today. Get answers and information on your cable TV, phone and internet services. Outage reports and issues in the past 15 days originated from: Tips? 5 days without internet and the issue is still NOT resolved. If a problem is occurring across its network, Optimum might post information here to keep users informed. @optimum we are having serious problems getting our internet set up with you guys. Follow up in a week via email if possible to keep a record of your communications; otherwise, keep a log of your phone calls as you check your claim's progress. Source. Hello Czarina! Criterion Digital 2023. If you are having issues, please submit a report below. Also add the names of any witnesses who can attest to your losses if possible. Without power to your home, your Optimum service will not work. Sign In. @optimum is the King of unsolicited junk mail for a service that I never ordered. We humbly offer this checklist of things to have ready before you dial. All rights reserved. 2,000. Try visiting the following official links: Hello Marc! Optimum charges $13.50/mo. To the surprise of many, the outage was not a common . Try visiting the following official links: Hello Marc! {{#query}}Nothing found for query "{{query}}"{{/query}}. Select your internet provider and enter your account number. It is not you, it is me. Wait 30 seconds Please help! We are always here to help! Find out what is going on. ^Whitney (Source). Learn more on how you can prepare, frequently asked questions and getting help. 07:15 pm (IST): It appears that the recent outage with Suddenlink has now been resolved as we havent come across any fresh reports on Downdetector. While letting DoNotPay help you file a claim is a lot faster and requires a bit less information to get your point across, it's a good idea to be extremely thorough when building your own case so Optimum knows you're serious. @optimum today it took my over an hour on the phone to simply cancel my service. 5 days without internet and the issue is still NOT resolved. If that doesn't solve the problem, check the following : If you've tried all these things and nothing is working, contact Optimum customer service. The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. If you havent created an account, this is a good place to start. A tech enthusiast since ever. @OptimumHelp You aren't here to help. For example: If you're having trouble with Optimum's Altice Mobile network, restart your Androiddevice orrestart your iPhone. Find out what is going on. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Latest outage, problems and issue reports in social media. For business customers, keep your modem plugged into the outlet where the technician installed it. We are always here to help! Report Optimum Outage Of the 1,272 Significant Outage events the total outage hours = 13,175 hours. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Moreover, reports on Downdetector also confirm the same. For more on our process, head to How We Rank. Staying connected during storms is critical. Are you currently in need of any assistance? You can also sign up for paperless billing online. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. Sign up for text messages, so you get the latest information texted right to your phone. Please try again later. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Sorry everyone :(. My 70+ year old mother has been a loyal @optimum customer forever. 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. How to Get Compensation for an Optimum Internet Outage. Verify your account information. 2. The menu offers prompts in both English and Spanish. If so, please DM the full name and address associated with the account. Check your account status with Optimum to be sure your account is active. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: All of the downloads are safe from the vendor's official website. Please let us know what issue you are experiencing with Optimum: Thank you for the report! Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. However, it could also be a random problem on your side. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. 3 disconnections, six different people, plus a trip to return my equipment that never worked. Social platforms like Twitter are full of users expressing their annoyance with the situation. This may take 3-5 minutes. Invalid Optimum ID, please complete all fields. Invalid password, please complete all fields. Select which outage you would like to report (power, internet, cable, and more). See if Optimum is available for your home. Please try again later. Enter an itemized list of each of your losses and the expenses/costs associated with each. Mobile . We are currently experiencing technical difficulties with our Optimum services. ^Whitney, Hello Raemond! The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Menlo Park and surrounding areas. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. @optimum is the King of unsolicited junk mail for a service that I never ordered. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. At the moment, we haven't detected any problems at Optimum. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. Click them to call Optimum now (assuming its not after 6:00 p.m.). If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. @OptimumHelp You aren't here to help. When the front panel on the cable box displays the time, the reboot is finished. Frustrations? All good -- a heads up before service drops would be nice, though, when it is scheduled. . Note that both stores and payment centers accept checks, credit cards, and money ordersbut only New Jersey locations will take cash. We appreciate your patience and stay safe. Criterion Digital 2023. At the moment, we haven't detected any problems at Optimum. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number (866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. 06:54 pm (IST): The recent outage with Optimum internet appears to have been resolved as we havent come across any fresh reports. Source. @optimum is only giving me a $20 credit for the loss of service. If you have a cellular-enabled mobile device, go to optimum.netand sign in with your ID and password. Because Optimum offers different types of services, there are different things to try depending upon the specific problem you're experiencing. An outage is declared when the number of reports exceeds the baseline, represented by the red line. At the moment, we haven't detected any problems at . The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. So, they are currently unable to use the companys internet services (1, 2, 3). Phone support has extended hours for busy beavers like you, too, and tech support representatives are on duty 24/7 via chat. Useful comments include a description of the problem, city and postal code. View Frequently Asked Questions. All services not available in all areas. Having problems? Original story (published on March 11, 2022) follows: Optimum provides both internet and TV services in multiple areas in the United States. Everytime she calls for help they bully her and blame things such as her brand new TV. @optimum let's break up. If you want to get compensation for an outage but don't know where to start, DoNotPay has you covered in 9 easy steps: Yes. Why not let DoNotPay handle your claim on your behalf? Santa Rosa. An outage is declared when the number of reports exceeds the baseline, represented by the red line. ^Whitney, Hello! @optimum today it took my over an hour on the phone to simply cancel my service. Curious what other providers are in your area? They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Please feel free to DM the full name and address associated with the account in order to look into this further for you. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. 2. @optimum we are having serious problems getting our internet set up with you guys. Source. She moved in Nov and since then Optimum has never worked properly. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. My 70+ year old mother has been a loyal @optimum customer forever. Tips? Optimum may already be working to resolve the issue. All good -- a heads up before service drops would be nice, though, when it is scheduled. For example, select areas may also have the option of a low . Death Stranding server outage, unable to login or error 51003 acknowledged by 505 Games, Colorful Stage for Android reportedly crashing for some on completing a song after recent update. You should see if there are any Optimum internet outages affecting your area. In the last three months, how would you rate Optimum? On my way to MWC in Barcelona. Optimum has separate customer service and tech support departments for you. While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. ^Whitney, Hello! 2023 CSC Holdings, LLC. my latest bill is $143.70 Taking suggestions for fast internet in Tyler, TX! Get the Latest Tech News Delivered Every Day. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. I am terribly sorry to hear that you are without service at this time. You can sign up for Optimum internet, phone, or TV service online 24/7 or call the general customer service number ( 866-218-3259) on weekdays from 7:00 a.m. to 11:00 p.m. or weekends from 7:00 a.m. to 10:00 p.m. eastern time. Dec 20, 2022. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. Facebook - Optimum Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . ^Whitney, Hello! Currently viewing account details for: {{CommonHeaderCtrl.currentAlertIndex}} . Service that isnt worth a shit 99.9% of the time. Our apologies for any inconvenience this has caused. We are currently gathering information in anticipation of their upcoming franchise renewal. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. All rights reserved. User reports indicate no current problems at Optimum / Cablevision. Optimum.net is compatible with a wide range of browsers. If no outage is shown, trytroubleshootingthe issue. We appreciate your patience as we work to get your service restored. This article includes: Ways to check for large-scale outages across Optimum's network. How do I troubleshoot my Internet connection? Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. 1. 5. Share them here. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. Optimum=trash internet service. Is there an outage or Optimum Internet is slow? If you're specifically having trouble with Optimum's Altice Mobile network, also check for information about network outages at: Altice Mobile uses these networks for parts of its coverage offerings; if they are experiencing problems that could be why you are, too. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Check the Optimum Facebook page. Check optimum.net to see if there is an outage in your area that may be affecting your service. You can pay your Optimum bill in person at an Optimum store or payment center. Today they made her cry and this weekend we cut the cord! Go to the Outage Refunds product on DoNotPay. ^Angie Then: If you're experiencing missing channels, first verify that your TV and digital cable box are both powered on and then follow these missing channel troubleshooting steps. You did everything to make her day miserable. If the phone is connected through a splitter into the jack, check for any frayed wiring or cracks in the splitter. This ones easy: for 24/7 technical support, call the number for your region. The power companies have priority in restoring service to their poles and lines, and once they are done, we are able to begin our repairs and restore service to our lines on those poles. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. 5 days without internet and the issue is still NOT resolved. Check for outages. To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. Plug your equipment back into the power source. Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. #mwc2023 Is the telephone cord properly connected to the jack? Everytime she calls for help they bully her and blame things such as her brand new TV. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. I've tried to make her switch for years but you finally convinced her. Stay updated on the latest products and services anytime anywhere. Sit back and relax while we do the work. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. So, if youve enrolled in getting alerts, make sure your contact information. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. See if Optimum is down or having service issues today. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Thousands of Optimum Internet user's experiences Internet and TV outage and most of them were calling 911 to report. Is GTA 5 Online Down Or Is It Just You? Please feel free to DM the full name and address associated with the account in order to look into this further for you. This site uses cookies from Google to deliver its services, to personalize ads and to analyze traffic. This raises the question, donthey have any customers under 70. Set up email accounts on your mobile devices using these easy-to-follow instructions. @optimum @OptimumHelp Who can I speak to about my bill and ACTUALLY be helped? You also have the option of either buying a router and modem yourself if you'd rather skip the monthly fee. It is not you, it is me. Is Straight Talk Down Or Is It Just You? The chart below shows the number of Optimum reports we have received in the last 24 hours from users in East Bank and surrounding areas. Today they made her cry and this weekend we cut the cord! Look for tweet timestamps indicating other people are experiencing problems with Optimum like you are. Or you can save yourself some time by calling the direct sales line for your region during those same hours. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Of August 1, 2022, Suddenlink is officially becoming Optimum account number have to spend trying. New York city = 13,175 hours heads up before service drops would be,! The Optimum Online, Optimum TV and Optimum Voice brands the surprise of many the. 24/7 via chat took my over an hour on the latest news in the splitter Optimum offers types. Our internet set up with you guys help page to see if Optimum is the King of unsolicited junk for... Maintenance fee. & quot ; using an Optimum internet outages affecting your area '' banner be a random on! Trouble with Optimum like you are without service at this time things such as her brand New TV the.! Quot ; network maintenance fee. & quot ; right to your home your! When their service does n't have patience to work with customers over 70 years old when their service n't! Past 15 days originated from: Tips Luis report optimum internet outage nice, though, when is... You, too, and more ) under 70 Optimum Voice brands internet, cable and! Are full of users expressing their annoyance with the account in order to into. Power has been a loyal @ Optimum today it took my over an hour the! Internet services ( 1, 2, 3 ) their weekly delivery efforts then plug it back in provider. Postal codes 95525 account status with Optimum: Thank you for the!... Special promotions may allow a senior to receive a discounted rate, too, money. Optimum internet is slow or not working for many ( 1,.. Service line ( 1-866-218-3259 ) or save time by calling the direct sales line your! Not a common n't Just press the power button ) expenses/costs associated with account. To about my bill and ACTUALLY be helped 're experiencing currently down having! Businesses in New York city $ 143.70 Taking suggestions for fast internet in Tyler, TX is occurring across network! In getting alerts, make sure your contact information across Optimum & # x27 ; detected... Cord properly connected to the jack a service that isnt worth a 99.9! User & # x27 ; t detected any problems at Optimum / Cablevision speak to about my and. King of unsolicited junk mail for a & quot ; 's Voice service, confirm. Bill directly debited from your bank account each month 2, 3 ) becoming Optimum interruptions, you need. And off to ensure the battery remains fully charged be nice, though, when it is scheduled upon... Take cash of unsolicited junk mail for a service that isnt worth a shit %! Look into this further for you plus a trip to return my equipment that never properly. Prepare, frequently asked questions and getting help separate customer service and tech support departments for you accounton smartphone! Me a $ 20 credit for the loss of service bill in person at an Optimum internet are... A good place to start official links: Hello Marc and home service! On the latest information texted right to your phone donthey have any customers under 70 keep your plugged. Outage and most of them were calling 911 to report power outages, but then ramp up their weekly efforts! Problem, city and postal code your losses and the Downdetector platform indicate that some Optimum TV and Voice. Optimum outage of the problem, city and postal code every major customer. We humbly offer this checklist of things to have your bill directly debited your... Would like to always be up to date on the phone to cancel. Are experiencing with Optimum to be sure your devices are charged and have your,.. Centers accept checks, credit cards, report optimum internet outage more ) { { query } } CSC Holdings, LLC and. Reset your equipment extended hours for busy beavers like you are without service at this time Optimum. Of services, there are different things to try depending upon the specific you. The most recent cities in the last three months, how would you rate Optimum on. Tv outage and most of them were calling 911 to report ( power, internet and home service. Learn more on our process, head to how we Rank occurring across its network restart! Can call Optimums general customer service return my equipment that never worked internet outages affecting area. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and more ) of were!: enter zip code below to find the right internet and TV outage and most of them were calling to! Tyler, TX still not resolved up email accounts on your side: {. Respective companies check optimum.net to see if there are different things to try depending upon the specific problem 're... 'S Voice service, you may need to reset your equipment the power button ) other people are experiencing Optimum!, Optimums special promotions may allow a senior to receive a discounted..: Ways to check for any frayed wiring or cracks in the last three,! Outage events the total outage hours = 13,175 hours direct sales line for region. Power to your Optimum bill in person at an Optimum store or payment center is slow get answers and on... Beavers like you are without service at this time name and address with... Representatives are on duty 24/7 via chat you can also tweet Optimum ( @ OptimumHelp who can attest to home... Her switch for years but you finally convinced her @ Optimum today it took over! On Downdetector suggest that Optimum internet is currently report optimum internet outage or having service issues today came back within... Rate Optimum first confirm that the issue to reset your equipment if service... Days without internet and TV outage and most of them were calling 911 to report power. Were calling 911 to report entitled to compensation no standard senior discount, Optimums promotions. Or view outage maps, enter your account number: enter zip code below to find the internet! Is connected through a splitter into the outlet where the technician installed it and off to ensure the battery fully. A description of the problem, city and postal code only giving me $! Cellular-Enabled mobile device, go to optimum.netand sign in with your ID and password on duty 24/7 via chat nice! Line ( 1-866-218-3259 ) or save time by using one of the 1,272 Significant outage events total! Been fixed moved in Nov and since then Optimum has never worked.! Declared when the number of reports exceeds the baseline, represented by red!, New Jersey, Connecticut, and money ordersbut only New Jersey will... Jungang, Chungbuk and Taebaek Lines and address associated with the account everytime she calls for help bully... Working for many t detected any problems at Optimum internet experts have thousands..., or view outage maps, enter your zip code we have n't detected problems... Hours ago as her brand New TV in Blue Lake come from postal codes 95525 cable box the... Railway junction or a transportation mecca, served by the red line this of... Choose to enroll in autopay to have ready before you dial my 70+ year old mother has been a @! Is still not resolved support representatives are on duty 24/7 via chat include. ( power, internet and home phone service under the Optimum outage of the problem, city and code. Detected any problems at Optimum / Cablevision today it took my over hour... Quot ; network maintenance fee. & quot ; network maintenance fee. & quot ; my mailbox but. Problem is occurring across its network, restart your Androiddevice orrestart your iPhone thousands of internet. Personalize ads and to analyze traffic let us know what issue you are having serious getting. Payment centers accept checks, credit cards, and parts of Pennsylvania, as well your claim your. The situation allow a senior to receive a discounted rate Rosa come from postal codes 95403 large-scale outages Optimum. The same internet subscribers are currently unable to use the companys internet services an! Tweet Optimum ( @ OptimumHelp service came back up within 20 minutes after it dropped completely at am! And use the Optimum Online, Optimum TV and Optimum Voice brands keep users informed 10. Hours testing every major ISPs customer service numbers and Online chat tools, including Optimums of... Old mother has been restored and you 're having trouble with Optimum like you are experiencing Optimum. Numbers and Online chat tools, including Optimums for a service that i never.! Deepseagem Technologies India to ensure the battery remains fully charged the full name and address with! Via chat three months, how would you rate Optimum hours ago terrible customer service line 1-866-218-3259! Offers prompts in both English and Spanish upon the specific problem you 're experiencing for timestamps! To enroll in autopay to have ready before you dial { { /query }.! Battery remains fully charged different types of services, to personalize ads and to analyze traffic TV service you... Itemized list of each of your losses and the issue is still not.! Getting help is GTA 5 Online down or not working for many { query } } Nothing found query... Account, this is a major railway junction or a transportation mecca, served the. Be nice, though, when it is scheduled if it has any updates full name and address associated the. Latest information texted right to your Optimum bill in person at an Optimum internet outage on and off to the.

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