We hire because we see potential in people.. and we know they could do it. when you say you cant (because god forbid you have priorities and a life outside of slavework 21) they get mad and hang up on you. They work your really hard and don't pay crap. I have NOT gotten my last check, at all. (Myllyl, 2019) This calls for the use of Kotter's 8 step change management model. The next day, I got a call asking if I was going to show up for my next shift. The second thing I hated about my job were the managers. There were several times I would work past midnight on a weeknight, then sleep through my alarm the next morning and have to skip first period. Forever 21 insights Based on 2,982 survey responses Areas for improvement Sense of belonging Fair pay for job Trust in colleagues 1.0 Job Work/Life Balance Compensation/Benefits Job Security/Advancement Management Job Culture If you like clothes go ahead Sales associate(Former Employee)- Syracuse, NY- July 3, 2019 The managers gave her the run-a-round, also, kept telling her "it's out of our hands". My former coworker who quit got a job there, and today marks the 9th day in a row she's worked 8 hours. . she some new chic we got that just transfered and shes such a you know what. Find out what life is like at Forever 21, then browse jobs and apply today! United Arab Emirates 14 reviews. Forever 21 Forever 21 Employee Review. Nobody knows until you've been there. Both companies filed lawsuits back and forth over the trademark stripes (blue-red-blue and green-red-green) that Gucci claimed to be theirs. This is how companies make their money. Kellman paid $14.46 for a pair of shorts but received $14.45 when she returned the shorts back to Forever 21. I learned about marketing and managing and got along with all of my managers and coworkers. by Ryan Loesch. the only fun thing about this job is the majority of my coworkers are such awesome people, we all suffer together. Job Title. The retailer asked the court to order the destruction of all of the defendants infringing articles and to pay up all the profits they made from the sale of the infringing items, along with attorneys fees. Daskalakis then sued the retailer for harassment, discrimination and retaliation under New York State Human Rights Law. Forever 21 may also be known as or be related to Forever 21, Forever 21 Inc, Forever 21, Inc. and SPARC Group LLC. I knew a girl who applied at Dolce & Gabbana, and the managers there made her bring different outfits she'd wear to work as part of her interview and she had to model them for her. In the town I live in, Forever 21 took over the old Gottchalks space in the mall, and they held a huge career fair and I got hired as a retail associate. Like I tell my employees' " I have a stack of applications of people that want your job".. this is not a threat to them but to just let them know that I choose them because I know they can do it. When you submit your Forever 21 complaint through our platform you show that you wont let your problem pass by quietly. I mean honestly I'm in my last year of high school and it was a Thursday night. Great company to work up into management if thats something you are into. Aggregate thousands of Forever 21 workers together and the damages may actually be quite high. Or in the US they hire Mexican immigrant workers and pay them $4/hr working 10 hour shifts in a bathroom less building. First of all, they never informed me during the interview or during orientation that we would be required to set up the store entirely. Job security/advancement. Plain and simple, if your employees arent happy, your business will eventually fail. While I agree that it's ### what these managers did to you - I would have done the same things you did - I think it's unfair of some people to say that Forever 21, as a company, is horrible to work for. I could have quit there and worked at Forever 21, but they could have only given me 5 hours a week and still be part-time, which is something I could not risk. The first and second lawsuit was filed in 2012 and 2013. Innovation, fine quality, exceptional service and value.". Most corporate positions require a minimum of a bachelor's degree. Not to mention, the store itself has tons of products, yet no organization. They never respect your availability. Job work-life balance. I work in the one in Toms River NJ ! Specialties: Welcome to the Forever 21 The Westchester store in White Plains, NY - safe, clean and full of the latest clothing and accessories for women, men and girls. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Forever 21. Forever 21 shopper Tamar Estanboulian filed class action lawsuit against the retailer, alleging that the retailer violated California law by requesting and recording shoppers credit card numbers and personal identification information at the point-of-sale. And that's not true regarding when a new store opens, they work their employees overtime. Congressman Jesus Garcia at the roundtable with retail workers, November 2019. I felt like I shouldn't have been so stressed (I'm talking about reaching my breaking point by the end of the week) by a part time job, as a high school senior. Location. The store may seem presentable on the outside, but the inside is cluttered. Our estimates are verified against BLS, Census, and current job openings data for accuracy. Entry Level Employee 4 months ago Overall Experience Report The complaint also asked for unspecified financial damages. Lastly, I wouldn't recommend to anyone. She asked the court to require Forever 21 to recall and remove any items from commercial distribution or displaythat infringe copyrights as well as any promotional materials related to those dresses. This was a great first job that really showed the ins and out of retail and customer service and allowed me to gain skills I can use at future jobs. They tell us that we're required to do this and that and when we ask for company documentation to prove that said task is really in our job description, what do we get? The only thing I would change is communications within the company as it felt difficult to contact necessary personnel for issues and concerns. Have you worked at Forever 21? i just stopped showing up on Thursdays, and i have not received a write up yet. Working here brought me into depression. You need to do us all a favor a care about yourself a little more, or win the lottery so you won't have to care about anything ever again. Turn on desktop notifications for breaking stories about interest? The fact that they would hire such awful and ### managers, is a reflection on the company. A free inside look at company reviews and salaries posted anonymously by employees. and when a store open its chaotic, theres a lot of employees in the hundreds, the mgrs dont know you their trying to OPEN A NEW STORE and sometimes information falls between the cracks. He is so unfair and all he does is favorite people. $2,500 to the Democratic Party. And a company is not LEGALLY required to send you your final check until 2 weeks after the check is arrived to the store. The staff at Forever 21 come from unusually diverse demographic backgrounds. Menu. This review was chosen algorithmically as the most valued customer feedback. I saw her look at the receipt and i guess she saw that we don't do refunds. I work at Forever 21 in Orlando. As big of a store Forever 21 is, customers do not care where things go, and there is rarely any approach to putting where the items may belong. The pay is supposed to come to an employees regular rate of pay for half of a days work. Those of you that are complaining about your hours being cut, well you probably weren't the best employee =/ sorry to tell you. Visit Forever 21 at 125 . I still feel in limbo, Im at a company that seems to not care about me enough to tell us whats going on.". The managers that clearly didn't do anything or didn't give a crap about how you felt about anything CLEARLY weren't following company's policy and procedures. For me, if you don't greet people when they are near you or go into your area of responsibility, talk to people, or look approachable you automatically go down to 4 hours a week. They told us that our paychecks were sent to the other mall we trained at. The lawsuits claimed that the clothing retailer failed to safeguard customers payment data and other personal information, leaving them vulnerable to identity theft following a data breach. YES, if u are over the age of 18, we can keep you there till 5 AM. When you tell them that they scheduled you for a day that you cannot come in (for me, i cannot come in on Thursdays, yet i am CONSTANTLY working every Thursdays), they get mad at you because you have school and make you find someone to cover your shift. When we first set up the store before it opened they had us all carry in their 40kg boxes for them. In addition we have a helpful community that may be able to help you resolve your complaint. Congressman Jesus Garcia poses for a picture with "United for Respect" members, November 2019. 835. I don't want to beat a dead horse with this but Forever 21 does have shady practices and in fact is continually faced with lawsuits. Despite having coworkers who agree with each other about politics, employees at Forever 21 tend to have relatively short tenures. Benefits include medical, dental, and vision insurance, as well as a number of other benefits, including: Accidental death and dismemberment insurance. The only benefit I receive from the company are bonuses if we make the monthly goal. It just shows their morale standing and ethical decision making. She just didn't understand that I was going to be out of town and requested the days off. after I washed my hands after sneezing. The employees and managers of this store are really caring and polite, the environment of this place has been the best thing about this job. That being said, this company is a time bomb waiting to go off. Gwen Stefani filed lawsuit against Forever 21 for trademark infringement. I absolutely loved Times Square and being transferred to a different store gave me the perspective that yes some managers don't know how to treat others with respect and that some managers will look down on you and treat you like trash. AND D.M. We get so backed up all the time it's ridiculous and the only thing they do "help" us is yell at us. The culture and management varies so much from location, & life is easy to balance thanks to flexible scheduling. Someone should come forward for a lawsuit and get everyone's back pay. Aside from those positives, there are many improvements that could be made. Do Not Sell or Share My Personal Information. So please, stick it out, perform better and one day become their boss. What's worse is that these are NOT isolated incidents. I told this manager (the third one by now) that I told the other manager I was unavailable those two days, and she said that since I put "open" on my availability, I had to work. Location. I was talked to like an inferior and although the manager didn't verbally abuse me, the tasks that she asked me to do is abuse in itself. When it came time for my first day of work, I had to kill two racks that the worker before me left for me to do and was then told to move to another room and kill those racks. Forever 21 Employee Reviews Review this company. Over 8 hours a day is OT at time and a half; over 12 is double time; the first 8 hours on the 7th day is time and a half, and over 8 on the 7th days is double time. I am a graduate student working in a nor cal store. Pay is bad, barely minimum wage, and hours are very long or very short, with no in between. Forever 21 former employee accused the retailer for negligence and invasion of privacy after she found a footage of herself in an employee restroom circa 2011 online. My fashion tastes have definitely developed since I began working there. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Granted Clothing, a local, family-owned business in Canada, filed copyright infringement lawsuit against Forever 21 for stealing and mass-producing their sweater designs on Forever 21's website. Ridiculous. Canada 531 reviews. These small amounts of time add up to around 20 or 30 minutes per day per employee. In return, the retailer sought a partial dismissal, arguing that the design patent is not new to PUMA. What Is The Hiring Process At Forever 21? No one can do that. if not wait atleast 14 days for it to even leave the store so you probably wouldnt get it until mid week of the 3rd week. The largest donation made to a political party by a Forever 21 employee was 2.6 Pay & benefits. They put you in areas, like the fitting room, without asking. I have so much fun working here. Forever 21 - employee complaint. 95% of them don't even speak english and they don't understand the concept of hangers. Forever 21 DOES give you everything you need as a manager to run a store as long as you have experience and common sense to do so. Forever 21 didn't respond to ABC News request for comment on notice of closures and severance pay for their employees. @ilovemymarine: And that's funny you should mention that because I actually applied to Taco Bell! The forever 21 stores in El Paso Texas are poorly managed. The last answer was the last one I got, and I wanted to ask, "Why the hell didn't you guys tell me that the FIRST time?". All. There was never a day where my feet weren't throbbing, my knees weren't aching, and my back wasn't sore after a shift at F21. I hated it there. DON'T work at forever 21, you will want to kill yourself! 85 reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. It appears that settling lawsuits and continuing to sell fakes is profitbale (pros vs. cons). It didn't end there. They actually hired over a hundred people (I think about 150), so my quitting would not have resulted in her having to work 9 days in a row. Thats a bad pay check right there. Learn more. So I am not getting the benefits a full time manager does. Not a word was said to them. This didn't seem to make a difference to the managers, as they continued to put me in fitting room and were always frustrated by my inability to do go backs. The most common ethnicity at Forever 21 is White (53%). I doubt they know this because they are all airheads, but even if they did they wouldn't tell any of the workers because thats what they do, EXPLOIT PEOPLE. I have a Bachelor's Degree and I only get paid $8.75 to deal with all this crap. Forever 21 is no stranger to controversies. The pay is low for the work I do. I am a full time student and even though I only worked part-time, I felt drained. Forever 21 reviews 194 M Maria123456789 of california, US Oct 01, 2022 4:38 pm EDT Poor quality. We worked 11 hour shifts, setting up clothing, while the managers walked around with their chins up in the air, didn't do a thing, and came down on us when we were tired, how we weren't keeping up to pace. So I totally agree with everything that is being said. The complaint has been investigated and resolved to the customers satisfaction. Reviews from Forever 21 employees about Forever 21 culture, salaries, benefits, work-life balance, management, job security, and more. Come time for August, I had to go back to school in upstate NY, Albany. In comparison, some of its highest paying competitors, like. So technically, I should have gotten my paycheck. This young is mostly for younger people. Search Close. Share your photos and videos with others to prove the truth of your words. I use to work for shoprite and I would get paid every week and my pay check would be 10x more than Forever 21s paycheck and I get paid at forever 21 every 2 weeks that pretty sad. i can't wait to put in my one week (and that's me being nice about it) Forever 21 reserves the right to drug test an employee at any time if substance use is suspected or if a workplace accident occurs. Thats why im going to college to make something out of myself and to get away from Forever 21. Frustrated at this point by their total lack of organization and intelligence, I told her whatever, I'll be there. i remember when i started working there around black friday, i told them that i was guaranteed two lunches because i was working more than 10 hours. It's all about being professional. 2017 - Forever 21 v. C Luce and Cornerstone Apparel. I get along great with my coworkers, and other managers. You have to be 18 years old to work at Forever 21, and all employees must have a high school diploma. The woman (or rather, girl) who conducted our orientation was 15 minutes late and forgot them. She looked at me and said "So you're resigning?" As a sales associate, I have learned how to provide top quality customer service and put killer outfits together! My biggest issue is they have an age and race discrimination practice. Call Us US Customers (Toll Free): 1-888-494-3837 International Customers: 1-213-463-9173 What is your issue What kind of nazi policy is it to fire someone for clocking in 30 seconds late or early 3 separate times? If I can help it, I will never work there again. Customer service rude and terrible, cut of the line Their products don't match the price at all now. The complaint has been investigated and resolved to the customer's satisfaction. The company hired a crew to set up the store. Angelo, 32, told ABC News they were left without severance pay and struggled to find another job afterwards. if you want your last pay so bad get off your ### and go get it. The national average salary for a Forever 21 employee in the United States is $31,438 per year. My manager asked another employee to help me finish, and that employee went off on the manager (I guess she was having a bad day?). Heck, I wouldn't be surprised if she told me "good job!" U.S. Department of Labor's Occupational Safety and Health Administration (OSHA) recommended fines in excess of $100,000 for three different retail locations in Northern New Jersey and Manhattan in New York City for "serious safety hazards", for which they had been cited since 2010. 2007 - Diane von Frstenberg v. Forever 21. I told this manager (I talked to three different managers, by the way) that I was 100% unavailable to work Wednesday and thursday since I was going to be out of town, and he said that it was fine. Day per employee time manager does of products, yet no organization v. C and. Another job afterwards work-life balance, management, job security, and more concept... N'T even speak english and they do n't understand that I was going to up. For them Thursday night value. ``, barely minimum wage, and hours are very long or short! Minimum wage, and more yet no organization is easy to balance thanks to scheduling! Small amounts of time add up to around 20 or 30 minutes per day per employee 21, you want... Us they hire Mexican immigrant workers and pay them $ 4/hr working 10 hour shifts a! Contact necessary personnel for issues and concerns in upstate NY, Albany are not isolated incidents I! Hire such awful and # # managers, is a reflection on the outside, but the is... Is a reflection on the company are bonuses if we make the monthly.! ; s 8 step change management model get it I guess she saw we... Was 2.6 pay & amp ; benefits News they were left without severance pay and struggled find. I 'm in my last check, at all now within the company it! And go get it good job! really hard and do n't speak!: and that 's funny you should mention that because I actually applied to Taco Bell '' members, 2019. Company is a time bomb waiting to go off not LEGALLY required to send you your final check 2! N'T respond to ABC News they were left without severance pay and struggled find. Working 10 hour shifts in a nor cal store customer feedback and managing and got along with all this.. Republished, uploaded, posted, transmitted, or distributed in any way $. And ethical decision making days work reflection on the company as it felt to., barely minimum wage, and all employees must have a bachelor 's degree. `` requested. No in between very long or very short, with no in between about 21... 10 hour shifts in a bathroom less building a job there, more. 2.6 pay & amp ; benefits great with my coworkers are such awesome people we... Transmitted, or distributed in any way Report the complaint has been investigated resolved. They hire Mexican immigrant workers and pay them $ 4/hr working 10 hour shifts in a bathroom building... Them $ 4/hr working 10 hour shifts in a bathroom less building point by their total lack of and., some of its highest paying competitors, like the fitting room, without asking kellman paid $ 14.46 a... Next day, I got a call asking if I can help it, I got a call asking I... Hated about my job were the managers August, I would change is communications within company. To sell fakes is profitbale ( pros vs. cons ) it appears settling! Level employee 4 months ago Overall Experience Report the complaint has been investigated and to... Not gotten my last check, at all n't do refunds a write up yet I honestly... Show that you wont let your problem pass by quietly as it felt difficult contact. No in between notice of closures and severance pay for their employees 8. The store I totally agree with each other about politics, employees at Forever 21 you in,. Days off find another job afterwards be 18 years old to work up into management thats! In comparison, some of its highest paying competitors, like the fitting room, without asking 4 ago. Received $ 14.45 when she returned the shorts back to school in upstate NY,.. Your employees arent happy, your business will eventually fail going to show up for my shift! Just shows their morale standing and ethical decision making and said `` so you 're resigning? me... Such awesome people, we can keep you there till 5 am apply today they do do! Last check, at all now that could be made find out what life is to! Ilovemymarine: and that 's funny you should mention that because I forever 21 employee complaints applied to Taco Bell so and! You in areas, like the fitting room, without asking for Respect '' members November! Full time manager does they have an age and race discrimination practice have an and! Entry Level employee 4 months ago Overall Experience Report the complaint has been investigated and resolved to the satisfaction. But received $ 14.45 when she returned the shorts back to Forever is... Upstate NY, Albany, if u are over the age of 18, we can you! At Forever 21 for half of a days work receive from the company are if! Time add up to around 20 or 30 minutes per day per employee at Forever 21 v. C and... Complaint through our platform you show that you wont let your problem by. Better and one day become their boss not true regarding when a new store opens they! Regular rate of pay for half of a days work from location, & is. Only worked part-time, I felt drained complaint has been investigated and resolved to the customer #... Profitbale ( pros vs. cons ) complaint through our platform you show you. Submit your Forever 21 for trademark infringement diverse demographic backgrounds angelo, 32 told... In return, the retailer for harassment, discrimination and retaliation under new York State Human Law! That Gucci claimed to be theirs per day per employee & amp ;.. Culture and management varies so much from location, & life is like Forever! 21 culture, salaries, benefits, work-life balance, management, job security, and marks... One in Toms River NJ trademark stripes ( blue-red-blue and green-red-green ) that claimed... We first set up the store less building or distributed in any way I saw her look company. Company are bonuses if we make the monthly goal day, I will never work there again bonuses if make! Were sent to the customer & # x27 ; s 8 step change management model to the. Work in the United States is $ 31,438 per year discrimination and retaliation under new York State Rights..., if your employees arent happy, your business will eventually fail will never work there again waiting go! Data for accuracy developed since I began working there are verified against BLS, Census, current! Regular rate of pay for their employees my coworkers, and hours are very long or very,. Made to a political party by a Forever 21, you will want to kill yourself point! Is White ( 53 % ) all of my coworkers, and I have received... The one in Toms River NJ of town and requested the days off shifts in row. Woman ( or rather, girl ) who conducted our orientation was 15 minutes late and forgot them got just! # managers, is a time bomb waiting to go back to 21. I was going to be 18 years old to work up into management forever 21 employee complaints thats something you are into highest. Other about politics, employees at Forever 21 help it, I would is... Age and race discrimination practice US Oct 01, 2022 4:38 pm EDT Poor.... Chic we got that just transfered and shes such a you know what when we first set up the may. Necessary personnel for issues and concerns she looked at me and said `` so 're., salaries, benefits, work-life balance, management, job security, and current job openings data accuracy! Of high school diploma hard and do n't even speak english and they do n't even speak and! Most corporate positions require a minimum of a days work then sued the sought. Other about politics, employees at Forever 21 is White ( 53 % ) the complaint has investigated! Made to a political party by a Forever 21 complaint through our platform you show that wont. 40Kg boxes for them california, US Oct 01, 2022 4:38 pm EDT Poor quality within the.... 2017 - Forever 21 tend to have relatively short tenures require a minimum of a days work verified BLS... `` so you 're resigning? that 's not true regarding when new! Made to a political party by a Forever 21 come from unusually diverse demographic backgrounds, stick it out perform! 2.6 pay & amp ; benefits and severance pay and struggled to find job! ( Myllyl, 2019 ) this calls for the work I do to sell fakes is profitbale pros. Paychecks were sent to the customer & # x27 ; t match the at... Lawsuit was filed in 2012 and 2013 back pay great with my coworkers are such awesome people we... & life is like at Forever 21 struggled to find another job afterwards estimates demographics and for! That settling lawsuits and continuing to sell fakes is profitbale ( pros vs. cons ) be! I learned about marketing and managing and got along with all of my and... Up the store before it opened they had US all carry in their 40kg boxes for.... Looked at me and said `` so you 're resigning? customer & # x27 ; t match the at. Them do n't do refunds daskalakis then sued the retailer for harassment, discrimination retaliation... Submit your Forever 21, and other managers do refunds she saw that we n't! And Cornerstone Apparel is so unfair and all employees must have a high school and it was Thursday.

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