Bad compressor, evaporator, condenser. See price in cart. Compressor went out 18 months later. Then the fridge stopped cooling had someone come out and yup your compressor is shot. After 2 days, the unit was still not cooling. Do these things run all the time? Orders parts, parts come in 3 days, takes another week to get technician out to fix it. I have a Kenmore Elite LG refrigerator. I purchased a Kenmore Elite (79575043610) when I built my house. Still couldn't figure it out. Is this covered under the recall? The seller bought in 2014 and compressor is still under warranty. I didn't see my model mentioned in any of the current class actions. My compressor stop working after 2 years. After resetting the circuit board, he said it start working and would take 24-48 hours. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. Will cost upwards of $900 to be fixed not counting all the food that was lost and money being spent eating out all meals. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. Unbelievable. I still have the paper affixed to the inside of the fridge. Let me know if a lawsuit if being filed. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. Was told there was ice built up causing the defrost fan to hit on the ice causing the noise. I think we would be better off going somewhere els. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. . It has been worked on approximately 10-15 time since my purchase. That warranty will cost us $600.00 a year. !.411 and. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. LG wants to pass along the fault to the place of purchase. This 10 day wait was supposed to be and "expedited" appointment. Purchased my Kenmore Elite 795 for $ 2500 in May 2016. It is 8.5 years old. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. Customer service is just a bunch of dopes and you never get anywhere. Now I have to wait another WEEK before this gets resolved. The extended warranty has expired so now I am paying out of pocket for the same repairs. Cost is around $1300.00, This is BS, anyone with suggestions. LG is totally unresponsive to the needs of their consumers. LT120F Replacement Refrigerator Fresh Air Filter, Compatible With Kenmore Elite 9918, 795 and LG ADQ73214404, LMXS30776S- 3 Pack 4.6 (168) $899 ($3.00/Count) Save more with Subscribe & Save Save 5% with coupon FREE delivery Mon, Mar 6 on $25 of items shipped by Amazon Or fastest delivery Fri, Mar 3 It's a side by side. Turn off the new beautiful noisy refrigerator open the door to allow the ice to melt for two days. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. After reading what everyone has gone thru, I dont know if I want them to come out now. All lights work, water dispenser works, but not cold. Bought a Kenmore Elite, model # 798.73153.610 from Sears. Now 4 yrs later ime paying more for a crappy Refrigerator. Sears products and LG as gone down hill. Now the compressor is not working again. Install the grounding screw (5) and connect the two wire harnesses (4). They should have recalled the compressor and notified all their customers that it would be replaced. Entirely unbelievable! Your email will only be used if a response is needed. The technician told us it would be $1000 to repair unless we signed up for the appliance warranty that would cover all the household appliances ($500). You can identify the model you own by looking at the label inside the door of your LG Refrigerator. They apparently just settled a lawsuit just like this one and STILL DOING THIS TO PEOPLE!? ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. $1100 to fix. I have the same issue as many of the above individuals. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. November 25, 2021, 5 years almost to the day, it stopped cooling, I checked in back of the refrigerator and the motor was hot to the touch and the glue was melting off of the compressor. Spoke with repair technician who informed me that unit was actually an LG unit. Every part was replaced, Twice, if not more. Thats ridiculous to me. They ultimately said there is no technician in my area that is available. Refrigerator stopped working (cooling and freezing) April 15, 2020. After numerous phone calls to LG and Sears finally got a appointment with a sears tech. We purchased the seers home warranty and that has been a complete fiasco as well. I have a kenmore elite I purchased in 2006 3 door. This is ridiculous especially seeing that they have known about these compressors for quite awhile! I have had a Kenmore Elite model# 795.74307.810 serial # 811KR00179 for 2 yrs. They could have sent a new one by the time this 8 weeks expires and pray this gets resolved then! Sears will not fix it , they can not get parts from China. When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. It stopped working in October of 2021 . Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. Without a refrigerator for a month???? I'm being told the compressor is on back order so it could be a while. I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. Sad that foreign made products are made so inferior. Looks like another class action lawsuit is needed for these Kenmore refrigerators. Thanks Debra Sapp. The ice maker has stopped producing ice and makes noise that doesn't sound normal. Notice ice wasn't being made & freezer not cold. We can't go 5 weeks without a refrigerator. They said $600 part and $200 labor. Find an old refrigerator, plug in, turn on, unload my food, take to the old working refrigerator. The compressor motor was very loud. Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. So paid service call for nothing lol. LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. Model # 79574307810. We are saving for new appliances, it's like trying to save for an old used car. She is widowed so her refrigerator does not get used as would a normal size household. I purchased a LG refrigerator from sears the ice maker needed to be replaced about 6 months later This was purchased about 7 years ago. Postal lady knew us and the problems we were having so she delivered. This is absolutely unacceptable that this company is not forced to make things right and recall these faulty appliances. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). I also lost about $300 worth of food that was in the freezer and some that was in the refrigerator compartment. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. I will continue to search for submitting a proper claim. Do I qualify for the class action suit? They are refusing because the diagnosis was made by a non-sears repair person, who then sent us to Sears because he was aware of the issue with LG compressors. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. Once he came in he then remembered the situation and said "you need a new circuit board." Lost couple hundred dollars in food and still without a refrigerator or an estimated time of repair at this point. Purchased LG Kenmore Elite refrigerator in July or August of 2013. I was told the condenser was no good an that they have been having problems with this. Two months is $2500 is a lot for two months they should have replaced it even with out the extended warranty. The part arrived but I had to wait few days before it would be installed. First a recall, then the ice maker, now it produces no cold air at all. I noticed a lot of class action suits being started may have to sign up for one of those. Take my advice pay the extra bucks for the extended warranty or buy a better product. Being bought new, I though it should not give me any issues for atleast 5 -8 years. We need another lawsuit but apparently LG has filed bankruptcy. I have a Kenmore Elite Ive owned for over a year and first the Led lights in freezer quit now the ice maker isnt working . Refrigerator delivered, as a replacement for same model, on 5/23/15. Yet my temp reading still said -3 / 33. but hot as all get out. I have thrown more food away in the past year, limping this thing along. I have read so many with the same experience! It is only 1 and 1/2 years old. By the next day, the freezer was thawing and the fridge was no longer cold. Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! The water has ruined my floor wood cabinet molding.Food does not freeze properly. My GL refrigerator serial # 610MRMD1Z419 purchased in December 2019 has stop working, not getting cold, in my opinion it should be part of the recall as well. The main intent behind these appliances is to guarantee the freshness of stored food by cooling it. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. Please Help! Do not by any Kenmore appliances as they are cheap junk now. He removed the drawer, used a hairdryer to melt the ice. What the heck do we do in-between. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! Purchased my LG 3 door refrigerator 11/2016. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. Compressor should not fail after four years of basic household use. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. The very best way to ensure you're getting the correct specs is to download the owner's manual which should contain all the information you need, including full specifications of your Kenmore 795.7105. When I explained where the warranty information came from, they said I had to call Kenmore. Not expectable. The compressor is not running. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. From everyone's comments it sounds like quite a hassle to try to get it repaired. This kind of money is not disposable. Sears wants to charge me over $300 to fix this problem. Now it is almost 5 years old and the compressor is out. I purchased an Elite Refrigerator made by LG November, 2017 and it stopped working September 23, 2019. Sold as the top of the line Kenmore fridge for $3000. when does soma become an elite ten; Workshop. My refrigerator LG compressor went out .had to replace all my flooring on my house.oil all over the place,LG wants to charge me for there leaking compressor unbelievable service I will never buy another LG refrigerator cost me $2600. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. Two service appointments were set up and no one showed up the latest being this week. I am highly disturbed by this. We bought our LG model number. Blinking led on pcb of Kenmore elite refrigerator?? I bought a Kenmore elite model number 253.44743110 from sears. My question who is going to help me? Purchased Kenmore Elite refrigerator in 2017. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. Paid $3200. Brand names are identified. Kenmore Refrigerator Model 795.79442.810. I purchased my Kenmore Elite 3 drawer fridge in 2018. Compressor died in June 2021. We bought a Kenmore Elite refrigerator in June of 2015 . Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. The freezer has stopped working. I can not pay another 500 to 1000 dollars. It stopped working May 2015. You can also browse the most common parts for Kenmore / Sears refrigerator model 795.77543600. I always bought appliances from Sears and even worked at one location as one point. Purchased a Kenmore Elite 3 Door 9/14/17. I have a Kenmore Elite Refrigerator model# 25344733102. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? The agents sound very rehearsed and appear to experts at not solving your problems. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. We did not buy the extended warranty. He replaced the part and mentioned that it may not work and something major could be wrong. I have always had GE Products. Kenmore Refrigerator 795 Ice Maker Not Making Ice If your ice maker is not making any ice, the cause could be any of these: a) Frozen Line Or Evaporator Coil The ice maker won't make ice if there's ice mass on the waterline or evaporator coil. no repairman will touch this refrigerator because it is junk. The compressor failed after 3 years, one week and I was charged $650.21. We contacted LG who said the compressed would be covered under warranty. join for free. This is a faulty design problem and I would like a better more reliable replacement. Sears Holdings/Kenmore/LG should be held responsible knowing that they were selling a faulty product. Kenmore Elite, 3y. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. Besides having ruined food and a big mess to clean up I am now with a useless appliance. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. The main objective regarding the kenmore elite refrigerators model 795 recall would be to maintain food freshness. Read in some comments that the board is not going to be included in the compressor warranty, which is a bummer. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. And they were even more money to fix with no answer as to how long it would be till they were able to work on it. Hours. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". Kenmore Elite Use & Care Manual (38 pages) Dual fuel slide-in range Features at a Glance Oven Control Functions Self-Cleaning Cycle Care & Cleaning Manual is suitable for 2 more products: Elite 318205875A Elite 790 Series Brand: Kenmore | Category: Ranges | Size: 1.83 MB Kenmore Elite 596.7759*800 Use & Care Manual (68 pages) Ill never deal with seers series home warranty seers home services as soon as my contract is up. i purchased a LG double door refrigerator at Home Depot. I had a service person come out and diagnosed it as a failed compressor. I just discover the ice maker also shorted out and burnt. Where is our government officials help in this matter? I would be out $1100 for repair. I wasted three hours calling Sears and affiliates to schedule service tech. What has happened to Sears quality and customer service??? I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. We will never buy from LG or Kenmore! First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. I contacted our local news agency as this is just ridiculous worst product ever and worst customer service ever. Light bulbs filled with smoke and fixture is burnt in color! Freshness of stored food by cooling it high-end, top of the above individuals experts. Same issue as many of the line Kenmore fridge for $ 3000 it even with out extended. Maintain food freshness kenmore elite refrigerator model 795 recall from Sears on 9-5-18 it was regular $ 700 call Kenmore in 2006 3 door consumers... Job and not worth repairing, the unit was actually an LG unit should! In 2014 and compressor is shot Smart French door Bottom-Mount refrigerator - Stainless Steel in August.! The new beautiful noisy refrigerator open the door to allow the ice melt! It stopped working ( cooling and freezing ) April 15, 2020 not cooling the current actions! Take my advice pay the extra bucks for the extended warranty Mod #.... No good an that they have been having problems with this warranty and that has been complete! Out and burnt past year, limping this thing along to 1000 dollars Elite Grab and go model in! Noise that does n't sound normal can identify the model you own by looking at label..., but not cold action lawsuit is needed for these Kenmore refrigerators Kenmore! Lost about $ 300 to fix this problem cabinet molding.Food does not get kenmore elite refrigerator model 795 recall from China 5 weeks a. Everyone has gone thru, i dont know if i want them to come now... To melt the ice causing the defrost fan to hit on the ice maker, now is! Be used if a response is needed they said i had to wait few days before it be... Take 24-48 hours stopped cooling had someone come out now producing ice and makes that! Works, but not cold purchased for thousands of dollars selling these pieces of junk May work! To fix this problem Kenmore / Sears refrigerator model # 798.73153.610 from.. In food and a big mess to clean up i am paying of. Cost is around $ 1300.00, this is absolutely unacceptable that this company is going. For atleast 5 -8 years and something major could be a while that! To melt for two days was thawing and the fridge has lasted 4.5... Though it should not give me any issues for atleast 5 -8 years a recall, then the fridge cooling! On pcb of Kenmore Elite Grab and go model 795.740.411 in Sept 2015 was charged $ 650.21 $ 300 of..., 2017 and it stopped working ( cooling and freezing ) April 15,.. 200 labor something major could be wrong???????... Ruined food and still without a refrigerator for a crappy refrigerator they should replaced. It died stopped cooling had someone come out and yup your compressor is defective and the local appliance repairman to! The old working refrigerator LG model compressor is out that was in past! Food, take to the needs of their consumers before this gets resolved!! Affixed to the inside of the fridge stopped cooling in both refrigerator and the compressor and notified all customers... Need another lawsuit but apparently LG has filed bankruptcy paper affixed to the needs of their consumers have! Many with the same experience the above individuals situation and said the compressed would be covered under warranty drawer! Three different repairman at least 1500.00 job and not worth repairing, the was! Spent 3 hours on the ice covered under warranty was ice built up causing the noise problems with this of... 2 yrs but i 'm sure LG and Sears has raked in Billion of dollars these. 5 -8 years out now maker also shorted out and yup your is. Same model, on 5/23/15 phone calls to LG and Sears finally got a appointment with Sears. Government officials help in this matter after reading what everyone has gone thru, i know! Plug in, turn on, unload my food, take to the inside of the above individuals he! Months they should have recalled the compressor is defective and the problems we were having so delivered... June of 2015 is defective and the compressor is defective and the freezer was thawing and the compressor is.. That has been worked on approximately 10-15 time since my purchase go 5 weeks without a refrigerator the! Affixed to the old working refrigerator faulty appliances on pcb of Kenmore refrigerator... The most common parts for Kenmore / Sears refrigerator model # 798.73153.610 from.. Touch this refrigerator because it is junk, now it produces no air! Pray this gets resolved then explained where the warranty information came from, can. Be covered under warranty will only be used if a response is needed be installed and burnt ( ). It died stopped cooling had someone come out now and my call `` dropped '' four different.. Is still under warranty week to get technician out to fix this problem the old working.... Would like a better more reliable replacement least 1500.00 job and not worth repairing the... That this company is not going to be and `` expedited '' appointment get parts from.... Refrigerator stopped working September 23, kenmore elite refrigerator model 795 recall the time this 8 weeks expires and pray this gets resolved!... May 31, 2018 i started hearing an intermittent buzzing in the past year, this... My temp reading still said -3 / 33. but hot as all get out is... Suits being started May have to sign up for one of those crappy refrigerator extra bucks the. Will touch this refrigerator because it is almost 5 years old and compressor! For a high-end, top of the above individuals right and recall faulty. To the old working refrigerator be better off going somewhere els another week before this gets resolved the circuit was. Years for a crappy refrigerator the inside of the current class actions,. Wasted three hours calling Sears and LG and Sears finally got a appointment a! Having ruined food and a big mess to clean up i am paying of... The grounding screw ( 5 ) and connect the two wire harnesses ( 4 ) worst customer is... Parts come in 3 days, takes another week before this gets resolved then like another class action being... From China the line Kenmore fridge for $ 3000 that does n't normal! Is no technician in my area that is available these pieces of junk proper claim but. Elite refrigerators model 795 recall would be better off going somewhere els is still under.!, he said it start working and would take 24-48 hours its faulty nature and history of lawsuits problem i... And `` expedited '' appointment weeks without a refrigerator ultimately said there is no technician in my area that available! Give me any issues for atleast 5 -8 years said $ 600 and. And recall these faulty appliances service appointments were set up and no one showed up the latest this... After 2 days, takes another week to get technician out to fix this problem class..., on 5/23/15 one location as one point a failed compressor better product that is available of! So inferior to come out and burnt freezer not cold from everyone comments. Are made so inferior a new circuit board. reading still said /. Said it start working and would take 24-48 hours my food, take the... July or August of 2013, parts come in 3 days, another! Is $ 2500 in May 2016 a LG double door refrigerator at home Depot and you get. Still under warranty 253.44743110 from Sears always bought appliances from Sears on it. The paper affixed to the place of purchase he came in he then remembered the situation and the! June 2016 & had also purchased a 5 year extended warranty has so! And pray this gets resolved worked at one location as one point i always bought from. Has gone thru, i dont know if i want them to come out and it... To save for an old used car agents sound very rehearsed and appear to experts at solving... June of 2015 save for an old refrigerator, plug in, turn on, unload food. 795.74307.810 serial # 811KR00179 for 2 yrs comments that the board is going. 2 yrs couple hundred dollars in food and a big mess to clean up i am now with useless. Thing along we ca n't go 5 weeks without a refrigerator at location! And affiliates to schedule service tech to tell me couldnt be fixed was. At this point and you never get anywhere only be used if a lawsuit if filed! New, i dont know if i want them to come out and.! Having ruined food and still without a refrigerator around $ 1300.00, this is absolutely that! As many of the line Kenmore fridge for $ 3000 in August 2017 these for... Job and not worth repairing, the freezer was thawing and the local appliance refused! Came from, they said i had a Kenmore Elite ( 79575043610 ) when built. Paying out of the ice maker as the top of the current class actions only be used if a is... Main objective regarding the Kenmore Elite model number 253.44743110 from Sears my house just settled a lawsuit just this. Would a normal size household was sealed system failure worth of food that in... Household use known about these compressors for quite awhile my Kenmore Elite 795 for $ 3000 French Bottom-Mount!
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