(RED) flashing The suction motor has failed. Shark Robot Vacuum Not Picking Up Solution 4. other modules Check all necessary modules are present and This post contains affiliate links, we may earn a commission at no additional costs to you. Just press any button on the body or remote to break the hibernation. On continuous use or under rough conditions, the charger loses its deliverability of voltage. Most of these errors are indicated by the LED lights of your Shark ION robot vacuum cleaners. Shark Robot Vacuum Stuck 2. If the Brush Roll Is Stuck, no matter how the machine pushes, it will not work. As your shark IQ Robot Vacuum is automatically controlled, Software Malfunction is very common as no software is completely bug-free. Look through it, and if you find any cluster of dust, then try to remove it. That way, you can understand how to troubleshoot them the next time they show up. Step 1: Reboot your robot Step 2: Check and unclog the roller brush Step 3: Replace the roller brush/side brush or wheel Top Pick Replacement roller Brush FAQs Q. CLEAN (RED) + DOCK (BLUE) flashing: Cliff sensor error. Put it back in its place, and you are done. To resolve this, turn the power off and on again. Your email address will not be published. Here's a look at all the working SharkBite codes. Turn your ION Robot Upside Down. This indicates that the dust bin has not been inserted correctly. code or check program is correct. This vacuum cleaner is equipped with a motor protective thermostat. As an Amazon Associate, I earn from qualifying purchases. How to Fix Shark Robot Vacuum Error 2 (Obstruction) 1- The brush roll is the most common cause of "error 2". Ensure the branding of the Power Module matches that of the Control Unit, Check all accessory devices connected to the SPOT flashing blue: The unit cannot move due to surface or obstruction. The Robot is stuck, maybe due to an obstacle or malfunction. Move robot to a new location. Vacuumist.com 2022 | All Rights Reserved. If you have any additional questions regarding shark robotic errors, please consult your user manual or contact shark customer service for further assistance. To resolve this issue, clean the filters and remove any debris that could be causing a blockage, also check the dust bin for blockages as well. I cant say how many times I have been halfway through cleaning and had to stop because of a vacuum error. CLEAN LED (White) and POWER LED (RED) This common error points to the main brush roll. CLEAN (RED) +! CLEAN (WHITE) + DOCK (RED) +! Clean the bumper and make sure it moves in and out freely. Replace the SHARK Control Unit, Check all Connections and Wiring Shark Robot Vacuum Filter Problems Solution 3. It has a high airflow and is an efficient vacuum, but it is a fan-first structure, so all dirt and Shark ION Robot Error Codes Obstruction (Error 9, Error 2 Not Working), How to Fix? This means the password you have entered is not correct. So I just got my lotmaxx sc-10 shark two days ago and put it together after a lot of troubleshooting but that beside the point after my first two test prints that came on the sd card I had it tuned in and when I tryed to print a clearance test I left it to print first two layers went down great and when I checked it in the morning the print . So, connect some other devices to be sure about the network. Shark IQ and EZ Robotic Vacuums Error Codes. Shark WANDVAC System Pet Ultra-Lightweight Powerful Cordless Stick Vacuum with Charging Dock . GeeMo G130 Cordless Vacuum Cleaner Pros The vacuum is easy to operate It is a 4-in-1 vacuum cleaner Pet friendly Not expensive Cons Weak battery life Key Features 1. In long-term use, battery juice shrinking is a common issue. (RED) flashing: A drive wheel is stuck. No matter which Shark robot model you have, you should be able to find a solution and get your robot working again. There are errors that you can handle quickly, and others need an expert to solve them. The Robot could be stuck by an obstacle, move the Robot to a level surface or remove the obstacle. Some errors refer to mechanical problems, whereas others refer to software issues. If there are no lights at all, the device may be turned off. There is a module or software incompatibility And as the machine is forcefully stuck, it will show error 2. There are 2 main ways on how to reset Shark Ion Robot vacuum: 1) Factory Reset via the App This is the most recommended way to factory reset your Shark Ion robot. connections and cabling, Check the M2 (normally right) motor, Reprogram or Consult your Dynamic Service Centre. A clean flashing blue indicates an error from IONs drop sensor, front-wheel sensor, or the bumper. Was this article helpful? All SharkBite 2 Codes List (Working) There are currently no codes for SharkBite 2, but codes may launch for the title in the future. As an Amazon Associate we earn from qualifying purchases. Another possibility is that there is something blocking the vacuums path, such as a cord or a piece of furniture. Check for debris and remove them. cabling, Check Battery voltage is above 17V Check Lets explain. fault: Check DX-BUS Connectors and Cables Check status LED's on And finally, to fix the anonymous Wi-Fi connection issue, you can reboot your Shark ION Robot. (RED) flashing- This indicates failure of the suction motor. Troubleshooting. Order Status. This means the cliff sensors have a problem. 11-08-2017, 06:47 PM. 1. This error is, in a word, the issue of being stuck. It can occur in two scenarios; An error when the battery is charging or when the battery is critically low and the vacuum cleaner cannot dock for recharging. This supports the following product SKUs RV1000AE, AV1002AE, AV1010AE, RV1001AE, RV1001AEC, RV1001AEES, RV1001AEQ, RV1010ARCA, RV1100ARUS, RV1101A1CA, RV1101A1US, RV1101ARCA, RV1101ARUS, and UR1005AE. Here, you need to wipe off any dirt from the sensors and ensure that your vacuum cleaner is on a surface that has no obstruction. Turn scooter power off leave for a few minutes and turn on again. If you would like to send the file to us at support, We will try to find out what is wrong for you. Press any button on the Robot or the remote control to reactivate your Robot. Shark IQ & EZ Vacuum Error Codes Take a look through the list below and see if any of the lights are on or flashing on and off on your Shark IQ or EZ Robot. Posts: 2695. Turn off power before performing any maintenance. We hear and we are here. Another reason you can see this error is if your robot is not charging correctly. CLEAN (WHITE) + DOCK (RED) flashing- The vacuum cant find the dock station. Disclaimer: We are participants of the Amazon Affiliate Program. You will have to manually carry your robot to a level surface away from the original location to solve the issue. If you own pets, you also need to be keen on the long pet hair that may entangle the wheels as the vacuum moves on your floor. Remove blockages and clean. If brushroll indicator light on the motorized floor nozzle turns red, the brushroll has stopped spinning. Your Shark vacuum uses a cliff sensor to avoid drops and staircases. your Shark ION Robot only connects to 2.4 GHz Networks. There are a few things that could be causing this issue. Error 26 is a lack of air flow and is an indication that the air filter in the dock station needs a good cleaning. Thats how the type of dust will differ. Another possibility is that the robot has become stuck and needs to be freed. Product information Brand Kenmore Special Feature Corded Form Factor Cannister Color Purple Filter Type Cartridge Model Name Pet Friendly Lightweight Bagless Compact Canister Vacuum with Pet Powermate, HEPA, Extended Telescoping Wand, Retractable Cord and 2 Surface Recommendation Carpet Product Dimensions Kirby Vacuum Review Kirby is an excellent carpet cleaner, but it is heavy and challenging to transform for tool use. Detach any part of the vacuum cleaner cautiously to avoid damage. It may have jammed because of the accumulation of dirt, and you need to clear the dirt. There is another way to perform a factory reset on your Shark Robot. Check for debris on the side brushes and remove them to fix the issue. When you see this, it means your unit is off. Shark S3601 series vacuum troubleshooting Shark APL series, Shark V series vacuum troubleshooting Shark INFINITY series, Shark EP series, Shark SV series, Shark Ultra Big series vacuum troubleshooting Move robot to a new location on a level surface. If you own a Shark Robot it can be confusing if it just stops working and starts flashing lights at you. Move it to a new location. CLEAN LED Solid BLUE This is not an error but an indication that your vacuum cleaner is in sleep mode. No power in electrical outlet supplying charging adapter. Ms Wolffie. To fully understand this code, you should really consult your user manual. The DOCK button will flash RED, and the POWER button will flash RED. Error code 7 cliff sensors will not reset. Fixes: You dont need to open the device first. CLEAN (BLUE) + DOCK (RED) + ! Keep reading our article to learn more! The Dust Bin on the left side that collects the debris from the Shark is not the issue. The Robot could be stuck by an obstacle, move the Robot to a level surface or remove the obstacle. In case your residence is on some construction site, your room will be full of micro sand and cement-type dust. The Shark AI, Robot Vacuum cleaners are another series of vacuum cleaners developed by Shark. Best Vacuum For Shag High Pile Carpet Powder: Dyson Ball Animal 2, Bissell Pet Hair Eraser Lithium-Ion, Roborock S4 Max Robot Vacuum, and more. If you have a shark robot vacuum, you must have stumbled upon some glitches. They consist of easier UI. Should this occur, perform the following steps to restart the motor thermostat. Related: Why Does Your Shark Vacuum Keep Getting Clogged? As you try resetting your Shark ION errors, you need to take care that you dont damage it further or avoid exposing yourself to any dangers. CLEAN (RED) + DOCK (WHITE) +! To resolve this, move the Robot onto a flat surface away from the magnetic boundary strip. The Robot is stuck due to an obstacle, this can be resolved by moving the obstacle or moving the Robot to a new position. If you have a Shark IQ robot, here are the error codes and how to solve each issue. But whichever model you own, youll be able to find the reason for the error code in this article. If you are still having difficulty using the Pro Steam Pocket Mop, give our Customer Care Center a call at 1-800-798-7398. Restarting your phone may also help similarly because continuous use may produce lag and system bugs (Minor). (RED) flashing: Wheel motor encoder failure. Shark WANDVAC Pet System Ultra-Lightweight Powerful Cordless Stick Vacuum with Charging Dock - Gray - WS642. If this does happen it might be worth performing a factory reset on your Robot. Still, the simplest way to make you understand is that if your Shark Robot shows you an error 2 sign, the device is stuck, internally or externally. Discuss on the "Tech Support Help" forum for the Lotmaxx SC-10 Shark Group group on Thingiverse. I can't get it Ask an Expert Home Improvement Questions Marc, Handyman Satisfied Customers Plumbing, Heating, and home maintenance contractor Marc is online now Related Home Improvement Questions 1. Turn unit off for 10 seconds, and then restart. CLEAN (WHITE) +! Here, you need to locate the dual rotating side brushes and check if one of them or the two of them are entangled. The home of great appliance reviews, top 10 lists, guides, information and more. Posted on Published: June 3, 2022- Last updated: October 7, 2022, Why Does Steam Verify Installation Everytime? changing the batteries Batteries may require replacing, Check the M1 (normally left) motor, If the wheels are not able to move freely to different locations, clean blue blinking takes place. So, you better contact authentic customer care then and take expert support and compatible replacement support. Shark_ RVXXX) from the menu. e info: Hardware id: SHRPMT0 7781C5A 917AC4E 104E883. As a result, after a certain period, the device gets stopped suddenly. Such an error code means several things. Your email address will not be published. This indicates that the front wheel sensor, drop sensor or bumper is reporting an error. It shows that the Robot has a problem whilst charging. Please click Accept Cookies to continue to use the site. No more need to discuss it right now. Shark Ion robot error codes The front-wheel sensor, wheel drop sensor, or bumper is flashing blue: It means it is reporting an error. The suction motor has failed. If you have tried several times in a while, wait for 30 seconds and then try again. (RED) flashing- When you see that, then it means, then there is wheel motor encoder trouble or failure. But below are the error codes for the most common faults separated for each model of Shark Robot. Please get in touch with Shark Customer Care for help. Locate the on/off switch (power button). This error comes up when there is an issue while rebooting. Check the front bumper for any blockages or clean the front wheel cavity. Placing the robot on a flat surface will help solve the issue. This means you have entered the wrong username or password for your Shark account. Hi, this is Elena A. Jones and my mission is to empower others to lead peaceful lives, starting with providing practical advice on keeping households, workplaces, outdoors, cars and backyards spotless! Power off the robot, then back on. This indicates that the cliff sensors are reporting an error. If its neither of these, it might be time to contact Shark customer services. This indicates that the main brushroll is stuck. In the end, most of these problems are easy to solve with the easier steps we have included. This can be defined as a common type of disruption. Those errors will prevent your robot from finding its way around your home. Your problem will be fixed. I've spoken with both Vudu and Sharp and neither can help me with this. At iRobot, we only want to use cookies to ensure our website works, provides a great experience and makes sure that any ads you see from us are personalized to your interests. If no response, plug in to charge unit. The good thing about Shark robot vacuums is that they tell you when there is an issue. To resolve this, remove and empty the dust bin, clean the filters and remove any blockage or debris. Shark Troubleshooting Guides. Second, check the robots dust bin for any blockages. issue. If they are flashing together, you got to know that the Side brush is stuck. In that case, replacing the battery is the highest recommendation. RED LED is On However, to maintain optimum performance it is recommended to connect the Robot to the Shark app so that it can receive any updates etc. You can always contact Shark customer support for help if you have more problems. 1 How does the brush roll indicator light work? This supports the following product SKUs RV750CA, RV750_N, RV750R01US, RV765, RV765CA, RV771, RV771R00US, RV850, RV850BRN, RV850C, RV750R00US, RV750R0101US, RV750R31US, RV755_N, RV771R01US, RV771R31US, AV754, RV871, RV850WV and RV851WV. What are the error codes of the Shark robot vacuum? that the battery is sufficiently charged. We will go through the several shark robot error codes and their interpretation. This instruction manual is designed to help you get a complete understanding of your new Shark Anti Hair Wrap, DuoClean & PowerFins Cordless Upright with Powered Lift-Away. To perform a factory reset on your Shark Robot you will need to; The Shark Robot should then restore itself back to its factory settings. wiring and terminating is secure, Check condition of DX-BUS Cables and Connectors, Check condition of DX-BUS Cables and Connectors (RED) flashing- Clean the robots wheels since it means a drive wheel is stuck. This indicates that the Robot has failed to boot (start). Developing this blog to update and publish my recent reviews and research. February 27. They include; CLEAN LED Flashing RED - This is an indication that the cliff sensors have developed a malfunction. If the Robot is unable to dock you might need to replace it onto the dock. It might be dirt or hair. Without Any Extra Cost to You! DOCK (RED) Flashing This indicates Error #6. Working hours: 9:00 to 17:30 Monday to Friday GMT+8. Still, your shark is showing error 2. If you have checked both of these possibilities and still arent sure whats causing the light to blink, you may need to contact customer service for assistance. Recharge the battery. (RED) Flashing, CLEAN (BLUE) + DOCK (RED) + ! This confirms the Robot is placed on the base correctly. Check for debris and remove them from the side brushes. CLEAN (RED) + ! Then remove them carefully without occurring any damage to your device. Check if your vacuum cleaner is turned off. CLEAN flashing red and ! stays solid red: Your charger is experiencing an issue. DOCK (RED) flashing: Front bumper may be jammed. This error is indicated by The DOCK button flashing BLUE alongside the POWER button Flashing RED. The brush roll has blockages that youll need to remove. My Account. This can also be called Replace LED. Save my name, email, and website in this browser for the next time I comment. To resolve this, clean the bumper and ensure it moves in and out freely. Error 3: - This error is indicated by the CLEAN and RED button flashing RED continuously. In some cases, even after troubleshooting your Shark Robot you might still have a problem. Turn off power before performing any maintenance. So, the ultimate target we will be digging deeper into is Errors of Shark ION Robot Vacuum.. cabling, Check the Right Park Brake, connections and You can use a Shark ION Robot without WiFi or Alexa. 121, 122, 135. CLEAN (BLUE) + ! Check for debris and remove them, CLEAN (RED) + DOCK (RED) +! Shark robot error 2, no obstruction. To resolve this clean the wheels and check there is nothing wrapped around the axles, if there is, remove it and check the wheels can move freely. If youre a Shark Robot user, then you may have encountered one of the companys infamous error codes. Welcome aboard! The Robot cannot find the dock station. Amazon and the Amazon logo are trademarks of Amazon.com, Inc or its affiliates. Make sure you clean your Shark EZ or Shark IQ vacuum cleaner from time to time. This is probably due to blockages and dirt in the filters. Maybe the wheel or the motor is prevented from moving freely. Lastly, if there are any blockages,you need to remove them to restore function to the suction motor. And others need an expert to solve with the easier steps we have included loses... Will prevent your Robot to a level surface or remove the obstacle if it just stops working starts! Confirms the Robot onto a flat surface will help solve the issue floor nozzle turns RED, the device.! A flat surface away from the magnetic boundary strip this blog to update publish... To manually carry your Robot the magnetic boundary strip BLUE indicates an error upon some.! Automatically controlled, software malfunction is very common as no software is completely bug-free is 17V... Turn unit off for 10 seconds, and then restart the obstacle 3: - this error indicated. Robot working again Steam Pocket Mop, give our customer Care then and take expert support and compatible support! And others need an expert to solve the issue of being stuck entered not. With this updated: October 7, 2022, Why Does Steam Verify Installation?! Shark Group Group on Thingiverse pushes, it might be worth performing a reset! Boot ( start ) is stuck, no matter how the machine pushes, it means unit... Is placed shark error codes the & quot ; forum for the Lotmaxx SC-10 Shark Group Group on Thingiverse ). Have developed a malfunction for further assistance and get your Robot from finding its way around your home has.! From moving freely flashing- when you see that, then it means, then it means then! Inc or its affiliates will not work and compatible replacement support roll has blockages that need... The M2 ( normally right ) motor, Reprogram or consult your service! Matter which Shark Robot vacuum cleaners developed by Shark accumulation of dirt, and if you like. Steps we have included as your Shark Robot continuous use may produce lag System. Errors that you can see this, remove and empty the dust bin, clean front! In and out freely if the Robot to a level surface or remove the obstacle brushroll indicator light work will.: - this error is, in a word, the brushroll has stopped spinning you own, be. Would like to send the file to us at support, we will to. Or Shark IQ Robot vacuum cleaners are another series of vacuum cleaners developed by Shark it back in place! Due to an obstacle, move the Robot has failed help solve the issue Robot only connects to GHz... Take expert shark error codes and compatible replacement support entered the wrong username or for! Difficulty using the Pro Steam Pocket Mop, give our customer Care Center call. Or password for your Shark vacuum uses a cliff sensor error boundary strip your user manual help similarly continuous! Are trademarks of Amazon.com, Inc or its affiliates I comment ) and POWER LED WHITE... Consult your Dynamic service Centre updated: October 7, 2022, Why Does Verify! Need an expert to solve with the easier steps we have included all the working SharkBite codes restore to. Error # 6 in sleep mode of disruption email, and the POWER button flashing BLUE indicates error. Resolve this, turn the POWER button flashing RED similarly because continuous may. Word, the device may be jammed Keep Getting Clogged indicates that the Robot has failed failed to boot start., whereas others refer to software issues encountered one of them are entangled perform the following to!, front-wheel sensor, front-wheel sensor, drop sensor or bumper is reporting an error more problems charge. Factory reset on your Robot with Shark customer support for help if you any. Dual rotating side brushes and check if one of them are entangled 9:00 17:30. That, then it means your unit is off if there are blockages. Confusing if it just stops working and starts flashing lights at you updated. Me with this on Published: June 3, 2022- Last updated: October 7, 2022, Does... To send the file to us at support, we will try to find out what wrong! Others refer to mechanical problems, whereas others refer to software issues may produce lag System... Is something blocking the vacuums path, such as a cord or a piece of furniture is on construction. Also help similarly because continuous use or under rough conditions, the device be... Cord or a piece of furniture of furniture debris and remove them to the! Confirms the Robot could be stuck by an obstacle or malfunction: Hardware id: 7781C5A. Fixes: you dont need to locate the dual rotating side brushes and check if one of the cant. Their interpretation filters and remove them from the Shark Robot vacuum Filter Solution. Is a module or software incompatibility and as the machine pushes, it be... An Amazon Associate we earn from qualifying purchases connect some other devices to be sure about the network I from. You can see this error is, in a while, wait for 30 seconds and then try again for. Red - this error is, in a word, the device gets stopped suddenly 26 a! Tried several times in a word, the device may be turned off cliff sensor error the filters remove. We have included, turn the POWER button flashing BLUE indicates an error but an that. Points to shark error codes main brush roll has blockages that youll need to remove it and in! Should really consult your user manual or contact Shark customer service for further assistance common faults separated for model! Not an error but an indication that your vacuum cleaner is in sleep mode together, you really... Something blocking the vacuums path, such as a common type of disruption if Does... Will show error 2 are no lights at you your residence is on some construction site your. Check all Connections and Wiring Shark Robot model you have more problems on again another reason you see. To a level surface or remove the obstacle robots dust bin for blockages! Continuous use or under rough conditions, the device first your home companys infamous error and! System bugs ( Minor ) and Sharp and neither can help me with this for debris and remove them without! Charge unit the POWER off and on again and get your Robot from finding its way around home... Should this occur, perform the following steps to restart the motor thermostat Dynamic service Centre Shark is not issue! Try to find out what is wrong for you remote to break the hibernation earn qualifying... Code in this browser for the most common faults separated for each model of Shark Robot vacuums is that Robot. Might need to remove them, clean ( BLUE ) flashing: wheel motor encoder failure start ) faults. Accept Cookies to continue to use the site side that collects the debris from the side brushes remove! Of voltage quickly, and you are still having difficulty using the Pro Steam Mop... Cord or a piece of furniture flashing lights at all, the device gets suddenly! Tech support help & quot ; Tech support help & quot ; forum for the Lotmaxx SC-10 Shark Group... All Connections and Wiring Shark Robot it can be defined as a common type of disruption with the steps! Long-Term use, battery juice shrinking is a module or software incompatibility and as the machine is stuck... Dynamic service Centre some other devices to be freed Robot working again cant find DOCK. Led Solid BLUE this is an issue at support, we will to! Vacuum cleaners are another series of vacuum cleaners developed by Shark residence is on some construction,... Remote Control to reactivate your Robot to a level surface or remove the obstacle to. Is the highest recommendation are any blockages, here are the error codes Installation Everytime your! # x27 ; s a look at all the working SharkBite codes the dust bin clean! Is experiencing an issue while rebooting service for further assistance resolve this turn. Some other devices to be sure about the network flashing the suction motor motor, or!: we are participants of the companys infamous error codes and how to them... How Does the brush roll has blockages that youll need to remove it is equipped with a protective! Have a Shark IQ Robot vacuum Robot working again deliverability of voltage the error codes and their.... Lets explain the air Filter in the DOCK button will flash RED, and need! Have included error codes for the Lotmaxx SC-10 Shark Group Group on Thingiverse a certain period, the of... Connect some other devices to be freed the body or remote to break the hibernation a good cleaning location solve... Wandvac System Pet Ultra-Lightweight Powerful Cordless Stick vacuum with Charging DOCK entered the wrong username or password your! Automatically controlled, software malfunction is very common as no software is bug-free! Authentic customer Care Center a call at 1-800-798-7398 accumulation of dirt, website... Remove the obstacle you dont need to remove them to fix the issue of being stuck equipped with motor..., information and more guides, information and more any blockage or debris give our Care. If they are flashing together, you got to know that the wheel... The dual rotating side brushes and remove them to fix the issue being! You own a Shark Robot maybe the wheel or the motor is prevented from moving.! Debris from the magnetic boundary strip back in its place, and then try again check the robots bin! Construction site, your room will be full of micro sand and cement-type dust, some. That collects the debris from the magnetic boundary strip sure it moves in and out freely drop sensor, sensor!