items per standardised prescribing unit (see definition). Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. NR17 2AF Map. The NHS App now requires newly registered patients to input an ODS Practice code. Notice Receive your test results, get a referral or tell us you've changed your home address. nter a postcode to find a local pharmacy. Send secure messages to your GP. order repeat prescriptions. Find out about how the NHS self-referral button feature works and who to contact with any questions. I work full time so cannot sit on the phone for an hour waiting for someone to answer. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. NR17 2AF Map. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Station Road We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. We'll be in touch shortly. Your prescription will be processed and available to collect from Bushey Health Centre within 2 working days. Attleborough Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. At such times we then continue to offer telephone access but only for urgent requests. In all cases please order your prescriptions at least 2 working days before they are needed. Patients can contact Attleborough Surgery at 01953 453166 for appointments. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Medical record. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. If not, you'll need to order your medicines from your GP surgery each time. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. They can send your request to a pharmacy. Before you make your choice you can read more about our cookie policy. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. If yours is one, register today to benefit from a faster, smarter . Medical record. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. But you can ask for your medicine at your GP surgery if you do not want to do this online. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Patient does not provide medical advice, diagnosis or treatment. We make it easy to register you and your family. Before you make your choice you can read more about our cookie policy. You . Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Website and Digital Marketing by White Bear. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. see parts of your health record, including information about medicines, vaccinations and test . Egton Medical Information Systems Limited. Staff Login, GP Website Design by iatro. Ask your GP surgery how you should let them know when you need your repeat prescription. I believe that I may have an adult umbilical hernia. Check symptoms, find possible treatments and find out when to seek help. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. Proxy. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Attleborough Patients can contact Attleborough Surgery at 01953 453166 for appointments. By asking your local pharmacist to request on your behalf. Depending on the clinical system your GP practice uses the option to view a smart pharmacy is may not be possible. Let us know your preference. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy We will use a cookie to save your choice. Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you've earnt. Message your practice. NR17 2AS. Station Road SurgeryStation Road NR17 2AS Map, Queens Square SurgeryQueens Square I was hold for over 2 hours, next in line to be answered and got cut off. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. I contacted the drs about my mental health detailing how I needed help as I was not in a good place. Services offered by Attleborough Surgery are Asthma Clinic, Learning disability health check and others. here. When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. Accessibility I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. This website uses cookies. As I type this I am number 15 in the call queue! Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Stay up to date with the latest government guidance. You'll be able to collect your medicine in person when it's ready. More information on the service can be located here. We currently deliver to around 160 patients in the villages surrounding Attleborough. I got a reply saying a dr would contact me 12th of October, 9 days after I submitted my form. Request repeat medication If you would like to request repeat medication, follow the steps below. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Station Road SurgeryStation Road Station Road SurgeryStation Road Only your overall rating, comment and name (if disclosed) will be visible online. We would like to apologise for the issues you experienced on this occasion. Attleborough What has happened to this surgery? Some high street pharmacies also deliver. Station Road, Attleborough, Norfolk, Nr17 2as, England. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. Powered by 100% Renewable Energy. We are sorry for the experience you had when trying to contact the Practice by telephone. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. We would also like to use analytical cookies to understand how our site is used and improve user experience. We would also like to use analytical cookies to understand how our site is used and improve user experience. For more information about Smart Pharmacy, click here. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility If you are registered with a GP surgery, you can access some health services online. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. Select Repeat Medication from the menu, then New medication order. Before you make your choice you can read more about our cookie policy. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. In all cases please order your prescriptions at least 2 working days before they are needed. Attleborough Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. NR17 2AS Map, Queens Square SurgeryQueens Square We try to reserve our GP appointments for patients with more serious health problems. Attleborough Both sites dispense medicines to eligible practice patients. I cannot find a way to get an appointment. NR17 2AF Map. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Thank you for your feedback and we are sorry to read of the issues you have faced when trying to contact the Practice to request an appointment. You can add or change your nominated pharmacy in theAccount section of Patient Access. For more information, see the dispensary page. Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. Ask your GP surgery which service your GP surgery uses. Order Now. This caused a large surge in phone traffic to our Practice, with people contacting us for advice and support, which unfortunately our system was unable to cope with and our staff worked tirelessly to answer calls as quickly as they could, along with helping those patients who attended the Practice. 2 talking about this. Attleborough Surgery is a GP practice in Attleborough, Norfolk. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. We are setting up a new delivery service for our dispensing patients. There are also other online services and apps you can use to order a repeat prescription. Page last reviewed: 21 August 2020 Change your contact and personal details or change your password. Flu vaccinations - Aged 65 and over group. see parts of your health record, including information about medicines, vaccinations and test results. You can also find out if you are entitled to free prescriptions. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. Thank you for subscribing to our newsletter. You do not need to see a GP to order a repeat prescription. Send your request by post or fax it to your normal surgery of attendance. We continue to work to resolve these issues as soon as we can. Attleborough Surgeries, along with the majority of primary care providers is currently faced with an unmanageable workload. This is for reasons of accuracy and safety. Some high street pharmacies also deliver. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. Feltwell Thetford IP26 4AD (01842) 828938. Attleborough Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Please allow 2 working days before collecting your prescription. NR17 2AF Map. Attleborough This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. We make it easy to register you and your family. I can't see the request new medication link, 111 outside of your GP practice's opening hours. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. NR17 2AF Map, Station Road SurgeryStation Road Attleborough We will use a cookie to save your choice. Select the pharmacy of your choice from the list provided. NR17 2AS Map, Queens Square SurgeryQueens Square Its very very poor service. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Messaging. Some GP online services are only available in certain areas. In future you may wish to consider registering for our Online Services. Send secure messages to your GP. 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