Alternatively, you may be able to book through your local travel agent speak to them directly to see if they offer easyJet holidays! Find out more about our Twilight Bag Drop service. Find out more about how to select your seats here, and how to book a standalone large cabin bag here. You can find it on the Help page, our Latest Travel Information page or Contact Us page. HubSpot Chatbot Builder: Most User-Friendly Chatbot Builder. Make sure you take a look at our customer safety and wellbeing centre, which weve built to give you the reassurance that our team of experts have made your holiday as safe as possible. Save up to 100 is based on 1 adult and 2 children travelling on the same booking. If youre on a beach holiday, a transfer will be automatically included. Check holiday description for details. WebOur easyJet Chatbot is now available on easyJet.com . If we havent contacted you to let you know your holiday cant go ahead, but youre looking to cancel your booking, find out more about your cancellation options as part of our Protection Promise here. All holidays are subject to availability. If youd prefer to get some advice before booking, you can speak to our teamof travel experts on 0330 551 5165 (Mon Fri 10am - 8pm & Sat - Sun 9am 6pm. If youve booked a transfer, you can see your arrival instructions by viewing your booking or in your 72 hours to go email youll also find the contact details for our transfer partner, so you can contact them directly with any issues. It's all part of our industry leading easyJet holidays Protection Promise. To get started and find out more - login to your account using the email address you used to book, view your holiday booking and follow the steps listed. 1. Supplements still apply for optional extras added to the holiday. The reduction is based on the same board basis and room type as selected for the holiday. When at the airport, we may refer to your easyJet flight reference. The company would much rather prefer you handle all your transactions online without If you have a flight only booking with easyJet, please see the airline website for further information. You can either put your credit towards booking any holiday available on the easyJet holidays website, or towards the balance of an existing booking the choice is yours. If you are planning to go scuba diving, allow at least 24 hours between your last dive and flying or travelling to altitude (over 1,000 feet). Some seats on board the aircraft are restricted but we show you which ones when booking. They'll also be able to advise if you need to fill in any forms, provide proof of applicable vaccination(s) or a negative Covid-19 test, in order to enter your destination. If youre booking within 36 hours of departure, unfortunately we wont be able to provide you with a transfer. Jet skis and other such watercrafts should only be used with appropriate safety equipment and under the supervision of the instructor. Click on the Add button field. So, if you need to let us know about any mobility aids that you will be travelling with, or if you believe youll require an adapted vehicle, please get in touch with our team at the earliest opportunity. Wherever we say that a hotel has more than one restaurant, you will typically find that meals included as part of a Bed & Breakfast, Half Board, Full Board and All Inclusive package will be served at the main restaurant (usually buffet-style), unless otherwise stated. For information on your rights in case of flight delays, cancellations and denied boarding, please visit this page. Is there anything I need to be aware of? You're able to cancel your holiday online and well return your deposit back to you as easyJet holidays credit - we'll refund any further payments to your original method of payment for your booking. Greet your customers and automatically filter spammy messages. Remember to take a copy of your policy with you, especially the emergency assistance contact number. Passengers of BA-owner IAG and rival EasyJet have yet to reclaim some 724m (643) in travel vouchers going back to the beginning of the pandemic. Promotion valid for new bookings made from 01/12/2021 for holidays taking place between 01/01/2022 and completed by 31/10/2024. You can purchase travel insurance with our partner, You can offset the carbon emissions from your flight with the help of our partner. Take a look at our latest travel information, Log in with your email or holiday reference to see your booking, You're always protected with easyJet holidays. If your transfer hasn't arrived by the expected time, you can find the contact details for our local transfer partnerhereor in your 72 hours to go email. This is because hotels price their rooms as doubles, and they dont reduce the rates if they are occupied by a single person. 3. We created our industry leading easyJet holidays Protection Promise to give you the peace of mind that, from our Best Price Guarantee, to the flexibility to change plans, youre always protected with easyJet holidays. Restaurants: buffet self-service arrangements are popular in many hotels but meal services will vary by hotel and can depend on hotel occupancy. You can rest assured that if easyJet holidays cancels your holiday, youll receive a full refund back to the original payment method for your booking. A number of our hotels, particularly in Turkey and Greece, will allow for cats and dogs on the hotel grounds. Instead, if youre on one of our beach breaks, well be on hand at the airport to meet you and get you safely on your way to your hotel. A deposit is payable for the free child place at the time of booking - this will be deducted from the final holiday balance. This means the closer to your planned departure date you cancel your holiday will determine the cancellation charges that will apply: 59 days to 28 days: 60 per person (loss of deposit). Theres no weight limit, but we do ask that youre able to lift and carry your bag yourself. Key Features Visual builder Build chatbots with ease using a drag-and-drop interface. Which terminal at London Gatwick Airport am I flying from/to? Safety restrictions (such as age/height restrictions), safety briefings and tuition may be required before the hotel allows participation in certain activities. At a technical level, a chatbot is a computer program that simulates human conversation to solve customer queries. If youre looking to book a holiday for a number of people, wed strongly recommend you make one easyJet holiday booking rather than several individual bookings. Make sure you have your 7 digit easyJet holiday reference to hand. GSTC manages global standards for sustainable travel and tourism, and acts as the international accreditation body for sustainable tourism certification. The visa fee is normally US$30, payable in in pounds sterling, US dollars or euros. Promo codes sent directly to individual customers are intended solely for that customers use - sharing of promo codes by any means is not permitted and will invalidate the promo code. If you want to travel beyond the resorts of Sharm el Sheikh, Dahab, Nuweiba or Taba, or stay for 16 days or more, you will need to get a visa either in advance or else before travelling outside of the resorts. When does my easyJet holidays credit expire? The Best Chatbots of 2023. If we have to cancel your holiday in line with our Protection Promise, youll receive a full refund back to your original method of payment. Emailing them at support-ej@musement.com. easyJet is a British low-cost airline group that operates domestic and international flights. Full board this includes three meals a day, your breakfast, lunch and dinner. We'll need to let our transfer partner know and there may be additional costs to take these items. On Here's the section you need to look out for: If you're looking to add a promo code, remember to check our offer conditions to make sure the holiday you're looking to book is eligible - you can find these right at the bottom of any page on the easyJet holidays website. Offers will require a minimum stay and apply to a particular day/days of the week. Selected hotels do ask for a refundable deposit when checking-in. Answer questions 24/7. you will be required to follow local health authority rules. This deposit amount is decided by the hotels directly rather than by us. While all holidays include 23KG per person (excluding infants aged 0-2 years, unless they have their own seat), you don't have to take your full allowance - or any bags at all! I booked on or later than 1st November 2022. We want you to be confident that your holiday is right for you. Changing travel dates may invalidate the offer and/or result in a holiday price change (e.g. Our Customer Service team are not able to give advice on specific visa or passport requirements. Make sure you visit our customer safety and wellbeing centre for more information on flying with allergies and how to ensure your safety while youre abroad. Offer may be changed or withdrawn without notice. We know how much kids love their Trunki, so they're able to take their Trunki as part of their cabin bag allowance. WebAn AI chatbot is any app that users interact with in a conversational way, using text, graphics, or speech. If youre travelling with family or friends on the same flight and booking, you can pool your total weight allowance. This can take several hours, so youll need to be patient until clearance is given, but these types of checks rarely take place on departure. Will my hotel room have air conditioning and can I control it? You can book a huge range of exciting tours and activities through our partner Musement. Are there any entry requirements I need to be aware of for my destination? Dont forget if you or easyJet holidays cancel or make any changes to your holiday, youll need to speak to Musement directly about any tours/activities you have booked. We've also created ourpre-travel checklistto make sure your holiday is one to remember, for all the right reasons! To find out more and get started, login to your account, view your holiday booking and follow the steps listed. As part of our easyJet holidays Protection Promise, if you havent paid your full balance and want to cancel your holiday 60 days or more before you go, well return your deposit back to you as easyJet holidays credit - provided it's the first time you've cancelled. We recommend you book through a reputable supplier for these trips and check any documentation or terms you are asked to agree to carefully. Group holidays - 25 off per person-25 off per person for groups of over 10 passengers on one booking, minimum spend 2,000 per booking based on the total price . We pride ourselves on being a modern holiday company. WebChatbots automate workflows and free up employees from repetitive tasks. the only option I was offered within 10-20 minutes of booking was a Maximum total size (length + width + height) must be under 275cm. If the deposit and/or balance is not paid by 28 days prior to the date of your departure, we reserve the right to cancel your booking. Some bars and restaurants may also not be free of charge. Brands can easily integrate customer support chatbots to cater to simple concerns of prospective customers and pass on the complex issues to customer service agents. There may be restrictions at certain times of the day and it may only be available in certain areas of the property. Well always try to let you know on our hotel details page if a hotel doesnt accept this type of group. If youre just looking to make small tweaks to your existing holiday (such as a name change, a room or board basis upgrade and so on), you can get in touch with our team who will be happy to help with your query! While we cant guarantee that our providers will have an available vehicle suitable for your needs, where possible we will work with our partners in destination to book an appropriate transfer for you. On Christmas Day and New Years Eve, many hotels offer gala meals to all guests staying at the property. This includes a summary of your holiday details, more information on how to get your arrival and departure transfer along with other useful tips. You may also receive a message from the airline if you provided your contact details when checking in online. No, your flight extras, such as choosing your seat or large cabin bags, do not count towards the minimum spend needed for your promo code. Can I use the restaurants at my hotel whenever I like? Have your booking reference to hand, go to the. Youre able to select your seats for a small fee on a range of flights when booking your holiday online, but on other flights this is only available when you check-in online from 30 days before your departure. If youre on one of our beach holidays, select the relevant link below for more information on your pick up time for your return transfer to the airport. Let your chatbot do the work when youre offline. Air conditioning may be restricted to particular times of the day and to the hottest months of the summer. Once opened, the chatbot offers an easy to use interface for ordering a pizza or checking on an order directly through the chat. When can I choose my seats for my flight? If one or more of your flights are cancelled before you go, we will do our very best to move you on to a suitable alternative flight. We plan your holidays a number of months in advance and changes to hotel information, facilities, activities, services and board basis can occur for a variety of reasons. Weve included links to essential reading to help you understand the health and entry requirements for your trip. Im looking to book a holiday for a stag/hen do how do I know if the hotel will accept my booking? If you would like to proceed, you canget in touchwith our team. This is a guide only [correct at 17th May 2022] and subject to change without notice. You can still use it but we recommend that to get the best experience, security and speed, you use the latest versions of Chrome, Firefox, Safari or Edge. When free child places sell out, the current child price will apply. Can I use my easyJet holidays credit towards a flight only deal? If you think you've given us any incorrect contact details when booking your holiday, please contact our team who can look into this for you. Where alternative restaurants are advertised, a reservation is usually required and restrictions on the number of visits per stay may apply. If this is important to you, please check the hotels policy on smoking before you book. Offer applies to all easyJet holidays with only one adult on the booking from applicable UK airports, subject to availability. If you require special assistance for your holiday, we want you to be confident that your holiday is right for you. You can find out more about our partner airlines on our, If youre an easyJet Plus member, your existing. From 27 March 2022, well operate flights from/to both the North and South Terminals at London Gatwick. Half board plus - this includes two meals a day, normally breakfast and dinner, and typically a glass of wine, beer or soft drink with your meals. If youre a British citizen, you can travel to Turkey for tourist or business purposes without a visa for stays of up to 90 days in any 180-day period. Check your room descriptions carefully to see whats included. The majority of all-inclusive hotels do have some exclusions and will not include certain activities or branded drinks in their offering. If this isnt available, you can speak to your hotel directly on arrival. If you havent received this but you made a note of your booking reference, you can login to your account and view your booking, where youll also be able to see and download your travel documents (including your ATOL certificate). We'll send vital information about your holiday to the email address you provide, and you'll be able to use it to manage your booking online. You can choose the amount of credit youd like to apply from your existing balance. No single item can weigh more than 32kg. What happens if my flight is delayed or cancelled? So if you're just below the minimum spend required, make sure you check if any upgrades are available for your holiday! My hotel is closed / my flight is no longer operating what happens now? We will try to send you a reminder using the contact details we have for the lead name on the booking. Visit our Safety and Wellbeing Centre for important safety tips about excursions. Ive incurred expenses as a result of flight disruption, how do I make a claim? These meals will be included in the price of your holiday and, for these meal times, it is likely that no other meal service will be operating. Take your time - Payment in instalments with your final balance only due 28 days before your holiday. To pay off your balance, simplylogin to your accountand view your booking, where youll be able to pay an instalment or the full balance of your holiday. If you have any specific dietary requirements, it is your responsibility to ensure the hotel, restaurant or bar is aware of these on your arrival. Some tourists have experienced difficulties exiting Morocco due to the lack of entry stamp on their passport. I've booked through a travel agent - how can I amend my booking? IAG, which Once youve confirmed youre happy add your credit to your account, itll be ready to spend! Transfers are shared with other customers. Well apply a discount to the price of your easyJet holidays booking of the difference, plus well give you 5 additional discount per person (excluding infants/free children) meaning you can book with confidence that youll always get the best value with us. WebOur easyJet Chatbot is now available on easyJet.com . An easyJet flight made a 360-degree turn to allow its passengers to watch an 'amazing display' of the northern lights as it flew over the northern tip of the UK. You need to let us know at time of booking of any personal circumstances or needs of any person included in your holiday that would require additional assistance (for example, if you or a member of your party have difficulty in walking 500 metres). If you or one of your party fall ill or have an accident during your holiday, seek medical advice and report it to reception immediately. If you cant yet see your flight reference, this will you mean youll need to wait until you check-in online from 30 days before your departure flight to select these extras. For compensation related to an issue with your issue with your easyJet holiday, please see the question above regarding 'How do I make a complaint?'. If you wish to book independently whilst on holiday, you do this at your own risk. My room has an extra bed what type of bed will this be? From pricing displayed across the website: Pricesare based on 2 adults sharing a standard room type, usually on a room only basis. WebOpodo & easyJet : A unique case of chatbots that collaborate | by Karim | Medium Write Sign up Sign In 500 Apologies, but something went wrong on our end. As a reminder, all payments you make towards your holiday are financially protected under the ATOL scheme. Sometimes restrictions apply to some rooms. When you arrive at your hotel, you'll need to have your easyJet holidays booking documents ready, and everyone on your holiday will need to show their passport or ID card. If you have any questions about If youre booking a room designed for a single person, it may be smaller and have different facilities to standard rooms. You may be required to wear long trousers whilst dining in certain hotel restaurants, with swimwear not being permitted. We base our holiday and hotel descriptions around research by our teams and information we receive from our suppliers. EBI.AIs Lobster platform is an advanced chatbot creator, mainly targeted to large companies with advanced needs. If youre a British passport holder, you wont need a visa for stays of up to three months. Find out more on our dedicated page. Please be patient if this happens. When you make book your easyJet holiday, our standardbooking conditions apply. Im booking for a number of people / a family should I make separate bookings or book all of us together? These visas are valid for up to 30 days. easyJet @easyJet Our easyJet Chatbot is now available on easyJet.com . Its important that you do give us the opportunity to put any issues right at the earliest opportunity during your holiday, otherwise this may affect your rights under your booking if you later raise a complaint after you return home. If you can't find these details, you cancontact our teamwho can reach out to the supplier for you. Electricity: Depending on your location, there may be blackouts. Free Chatbot Platform: BotPenguin. See the baggage allowance question for more details. Booking Conditionsapply. Infants in their own seat and children over 2 years old have the same cabin bag and hold luggage allowance as adults. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Your large cabin bag needs to fit in the overhead locker. Unfortunately not. If youre pregnant, you can travel up until the end of your 35th week (32nd week for multiple pregnancies) and you dont need to bring a medical certificate. Usually these taxes contribute to the local infrastructure and tourism development and are payable locally when checking into your hotel. Step 1: Identify the purpose of your chatbot Step 2: Decide where you want it to appear Step 3: Choose the chatbot platform Step 4: Design the chatbot conversation in a chatbot editor Step 5: Test your chatbot Step 6: Train your chatbot Step 7: Collect feedback from users Step 8: Monitor chatbot analytics to improve it If we believe this is likely to have a significant effect on your hotel well try and tell you at the time of booking or, if you have already booked, youll be contacted before departure if theres time. Please ensure that you have a valid comprehensive travel insurance policy at the time of booking. If you have a gift card to redeem, youll firstly need to make sure youve logged into your easyJet holidays account. Any booking discount received following improper use or use of a non-valid promo code will be removed and the discounted amount will be payable in full, otherwise the booking will be cancelled (and cancellation charges applied). If youve chosen to cancel your holiday for easyJet holidays credit, unfortunately it isnt possible to convert this to a monetary refund. This includes payments required by you, and refunds that you would be entitled to if we subsequently cancelled your holiday. Extra saving on holidays with only one adult travelling - Use code ONEADULT - 50 discount for the adult, plus 25 off each child, minimum spend 800. What is the easyJet holidays Protection Promise? If youre still having issues, please contact our team who will be able to re-send your documents to you. You can do this by: While staying logged in, once youve found the trip youd like to book and have reached the payment page, youll be able to use your credit as payment towards your holiday. You can monitor your flight by using our flight tracker. What will the check-in and check-out times for my hotel be? We're on a mission to make a positive impact through travel. Well aim to respond to your complaint within 28 days. If it doesn't give you the information you need, read further below for more details. Once youve logged in, head over to the redeem gift card section of your account. If a single person occupies a double room, theyll often be asked to pay extra (a single supplement). Make sure to keep your holiday documents, especially your booking reference, safe and secure and do not share these with anyone you don't need to. Half board this includes two meals a day, normally breakfast and dinner. Maximum total size (length + width + height) must be under 275cm. You can find details on finding your transfer when you arrive here, and when you'll be picked up by your return transfer here. It is your responsibility to secure the appropriate passport, visa and other immigration documents required for your holiday, and / or to comply with any health formalities required. Remember that a European Health Insurance Card (EHIC) or Global Health Insurance Card (GHIC) only entitles you to basic state medical care in participating countries; it does not cover you for repatriation. They can then be collected at the baggage reclaim when you arrive. Transfers included: Applies to beach & lake holidays only. WebOur easyJet holidays chatbot can help you with a range of questions TRAVEL ADVICE & SAFETY To prepare for your trip abroad and find useful information about safety, health, Connect your chatbot to just about anything you can think of using open API, webhooks, and Zapier. 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